AAS-C001774 - Application Support Specialist (ITSM)(NS), Mons - TUE 5th Oct

☞ EMW, Inc.

View: 115

Update day: 16-11-2025

Location: Mons Hainaut

Category: Executive management

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DEADLINE DATE: TUESDAY 5th OCTOBER 2021
Requirement Title: Application Support Specialist (ITSM)
Equivalent NATO Grade: A2 / 100
IWC Work Location: Mons, BE
Full time on-site: Yes
Required Start Date: 08-NOV-2021
Total Scope of the request (hours): 430
Required Security Clearance: NATO Secret
Daily management of ITS on NS , NR and NU : Profile Management I Licensing I Application Configuration

  • ITSM development, support and maintenance for Incident Management I Change (and release) Management
  • I Request Fulfilment I Service Level Management I Asset lifecycle
  • Development of additional features and processes in ITSM : Problem Management I Capacity Management !
  • Availability Management
  • Maintenance and troubleshooting of Oracle database applications.
  • Support ADDM deployment in the 3 networks (NSJNUlNR)
  • Migration to Intel based platforms and stop of Solaris
  • Migration to ITSM 8.1

Requirements:

  • Required Security Clearance: NATO Secret
  • Proven ability to communicate effectively orally and in writing
  • System level knowledge on BMC ITSM toolset and its capabilities
  • Experience in Oracle database application development and maintenance
  • ITIL Service management knowledge
  • Experience in management systems implemented at NCIA
  • System level knowledge on BMC AOOM toolset
  • Experience in CMOS AtriumEAl and Reconciliation methodology
  • System knowledge on BMC API

Benefits:
Required Security Clearance: NATO Secret

Job Type: Full-time

Work Location: Multiple Locations

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Deadline: 31-12-2025

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