BNFL Rewards Analyst

BNFL Rewards Analyst

PURPOSE OF THE ROLE

The role will work on Green Mobility BNFL, MyFlex Rewards BeLux & Communication Total Rewards BNFL :

Operations: Manage end to end Fleet & MyFlex process, including related correspondences/ queries. Monitor and track data in systems, provide optimum insights for process improvements. Improve contact model together with the support teams in GCC to seamlessly run the process & operations. Keep the SBP Handbook up to date with the latest materials, provide regularly trainings to People team.

The team member will be accountable for the achievement of SLAs, the overall quality of the service, and the relationship with the stakeholders.

Projects:

• Supporting our sustainability agenda and goals by creating and implementing a green mobility policy in BNFL.
• Support our Brew Your Rewards agenda by exploring new products and improving current portfolio
• Creation and roll-out of Communication plan on Total Rewards BNFL

KEY TASKS AND ACCOUNTABILITIES

Responsibilities

• Managing Operations for Fleet and Flex Rewards End to End for Belux (Executives & White Collars) approximately 800+ Employees and support the development of new projects through Europe.
• Develop Green Mobility Policy in Netherlands, France and Lux
• Support further roll out of Green Mobility for the Job need Cars
• Full ownership on Rewards Communication Plan BNFL
• Utilizes technology and analytical tools to develop and analyze data as needed.
• Communicates findings to respective teams via formal presentations, standard management
• reporting artifacts on periodic/quarterly/annual basis.
• Provides management support to the Rewards function in the areas of reporting, and advanced and predictive analytics.

Key contacts: (Internal/ External)

• People managers/ People Business Partners/SBPs
• Zone Rewards Team Members
• Employees
• PPM team
• Project team
• All Fleet Vendors (car dealers, lease company, insurance company, road assistance,…)
• All Flex Vendors (Cyclis, Xximo, ING, Econocom,…)

REQUIRED QUALIFICATIONS, EXPERIENCE, SKILLS

Education

• University degree (Bachelor or Master)

Experience

• More than 1 year of experience in field of managing Rewards and Flex Benefits.

Behavioural Competencies

• High ability of information gathering
• Cultural fit
• Data driven
• High level of service mind-set,
• Organizing skills; adheres to deadlines,
• Excellent team player, able to develop strong relationships with colleagues and his/her key contacts,
• Capable of being entrusted with “confidential” information,
• Ability to cultivate an environment focused on customer satisfaction, Accuracy, reliability (administration)
• An outgoing personality with service-oriented attitude
• Creative mindset

Technical Competencies

• Strong analytical and problem-solving skills
• Medium level of IT affinity (MS Office applications: Excel),
• SAP-HR knowledge is an advantage,
• SAP – ERP knowledge is an advantage.
• Detailed working experience with databases is an advantage
• Payroll knowledge is an advantage

Language skills

• Fluent English, Dutch and French in speaking, reading and writing

PREFERRED LEADERSHIP TRAITS

• Ownership: Must have the ability to own the process from the beginning to the end, in a fast-paced environment, and collaborate with team(s) to solve business problems
• Stakeholder management skills: Must have the ability to build rapport with internal and external stakeholders in a global environment, establish credibility and add value to the service
• Strong customer orientation:High level of responsiveness to requests and/or troubleshooting; staying up-to-date with industry trends and best practices with the aim to continuously improve services and functions

#LI-ABI ZoneEUR