Business Manager H/F/X

We are looking for a Dutch and French speaking Business Manager at MIND, an open source embedded consultancy based in Leuven. You will join one of the most experienced Embedded Linux teams in Belgium. We serve startups as well as leading global enterprises such as Soft@Home, Barco, Televic, Deutsche Telekom, Kyrio and others (more on www.mind.be). We’ve been providing professional services for 20+ years and now entering a next planned scale-up phase, exploring new business opportunities in Europe and the US.

The role:

We want to onboard a sales professional with proven expertise in staffing and consulting in ICT. You are driven by bringing new customers onboard and are ready to deepen our existing customer relationships as a trusted advisor

This role involves working closely with the CEO to build a strong commercial approach for our staffing business in the embedded field in smart home, telecom, aerospace and other high-tech domains, both locally and internationally

People management and retention are crucial aspects of this role

You will integrate in a growing international team of 45 consultants alongside another Business Manager.

Key responsibilities:

1. Sales and Business Development:

• Your primary focus will be identifying, approaching and bringing in local and international clients in the open source embedded industry
• Nourishing strong relationships with existing clients to maximize client satisfaction and identify new opportunities
• Market research and analysis to identify industry trends, the competitive landscape, and potential areas for business growth.

2. Recruitment and talent management:

• Participating in the hiring process together with our internal recruiter and senior consultants: defining recruitment strategies and interviewing candidates in order to see how they possibly match our clients’ projects and the Mind team
• Coaching our consultants (both employees and freelancers) to prepare them for customer interviews and follow through the clients hiring process
• Placing consultants into clients’ projects based on their expertise and skills
• Developing and maintaining strong relationships with our consultants, helping to maintain a collaborative and friendly work environment.

3. Project quality delivery and follow-up:

• Monitor progress throughout the projects’ lifecycle ensuring a timely and qualitative delivery
• Identify areas for improvement in project management processes
• Timesheet follow-up together with the HR officer.

Profil

Your skills and competences:

• 3+ years of experience in sales, business development or in account management in a ICT professional services sector (ideally in outsourcing or staffing business)
• Excellent command of English, Dutch and French
• Strong interest in the open source and embedded world, sharing the open source community mindset
• You are a people’s person, able to develop good connections with the team and provide them with guidance and support when needed
• Sense of humor is important
• Customer and result driven as we are on a fast-growth trajectory, you are ready to be the key contact for R&D directors, startup CEOs, managers and senior engineers
• Business acumen and maturity, strong communication and negotiations skills are important
• You are a structured and a meticulous person with an eye for detail