Claim Management & Reporting Specialist (m/f/d)

☞ AEC

View: 125

Update day: 17-11-2025

Location: Antwerp City Antwerp

Category: Finance / Bank / Stock Sales

Industry: Motor Vehicle Manufacturing

Position: Entry level

Job type: Contract

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Job content

YOUR ROLE

AEC is a global automotive distributor and a service provider for OEMs and suppliers, as well as an official importer of DODGE and RAM vehicles into Europe in cooperation with the manufacturer Stellantis (former Fiat Chrysler, FCA). AEC’s port facilities in Antwerp, including our own R&D facility and processing center, supply an extensive European network of over 130 AEC dealers. Founded 1996 in Canada, we have grown to become THE automotive solutions company with six global offices and facilities and over 100 employees.

We are looking for a Claim Management & Reporting Specialist (m/f/d)

Duties & Responsibilities:

  • Process Optimization.
  • Assure Proper Claim Management
  • Report Transport Damages to Logistics Department
  • Create Weekly, Monthly & Quarterly Overviews.
  • Create Report of Technical Service Operations (TSO) KPIs.
  • Arrange Credit Memos.
  • Allocate Costs of Damages to the Proper Departments in Charge
  • Create and Release Newsletters to Dealer Network

YOUR PROFILE

The Ideal Candidate Will Demonstrate the Following Skills and Abilities:

  • Outspoken time management skills and high efficiency.
  • Excellent organizing skills.
  • Ability to multitask, work independently and perform well under time pressure.
  • Good interpersonal and communication skills, both verbally and in written form.
  • Previous experience in similar roles is an advantage.
  • Experience in vehicle damage repair investigation beneficial
  • Basic knowledge in Automotive
  • Fluent English and German language skills.

Our Corporate Values:

  • Adaptability: we love change!
  • Reliability: we say what we do and we do what we say.
  • Professionalism: we have what it takes.
  • Leadership: we all take ownership.
  • Growth: we are committed to continuous improvement...
  • Kindness: we put people first.

What You’ll Get In Return

  • The opportunity to shape and grow an industry-leading automotive distributor
  • A flexible, collaborative, dynamic, and fast-paced work environment
  • Opportunities for personal and professional development
  • Opportunities to participate in exciting brand and company events that give back to the community
  • Competitive benefits and compensation package
  • 30 vacation days per year (for full-time employees)

AEC is a global mobility solutions provider committed to finding better ways. The group of companies is active in the areas of international vehicle distribution, global fleet services, parts and accessories, homologation, retail and logistics services, and is an official distributor of Stellantis’ Dodge and RAM brands in Europe. AEC was founded in St. Catharines, Canada, in 1996 and has since expanded to a team of 190+ international experts in seven locations and a network of 550+ dealers and partners worldwide. With 25+ years of experience in the automotive industry, its own R&D facility, and a state-of-the-art Vehicle Processing Center, AEC provides partners with customized solutions tailored to their exact needs as they enter new markets and grow their brands. In 2022, AEC was named one of Canada’s Best Managed Companies by Deloitte. Find out more at www.aecsolutions.com.
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Deadline: 01-01-2026

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