Claims Advisor

☞ Marsh

View: 115

Update day: 26-11-2025

Location: Brussels Brussels Capital

Category: Finance / Bank / Stock Sales

Industry: Insurance Business consulting Services

Job type: Full-time

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Job content

Marsh is the leading insurance broker and risk advisor in Belgium. Over 420 people working in our Belgian offices – Brussels, Antwerp, Liège, Aalst and Roeselare – provide risk management, risk consulting, insurance broking, alternative risk financing and insurance program management services for businesses, public sector organizations, trade associations and individuals.Marsh is seeking candidates for the following position based in Brussels:Cargo Claims Advisor (m/f)What Can You Expect?



  • Collaboration – colleague and client excellence and a collaborative environment
  • Visibility – interaction with colleagues at all levels of our company
  • Culture – work in a diverse culture and an international team
What is In It for You?



  • Performance-Based Career Growth - Career opportunities
  • Benefits - competitive salaries and comprehensive benefits and programs
  • Opportunity to support and learn from senior members of the team
  • A company with a strong brand and strong results to match
We will count on you to :



  • Handles complex issues pertaining to claims complications and claims processes, escalating where necessary, to ensure application of pertinent policy and action calculation of claims rates.
  • Generates and reviews claims reports of high complexity to ensure accurate records are produced and distributed.
  • Distributes new claims notifications and updates to the team in order to ensure information shared is consistent and clear.
  • Files incoming documentation from clients and underwriters, guidance and feedback to colleagues to keep documentation organized.
  • Tracks receipt of documentation by mail or phone to ensure operational excellence and to maintain ongoing and professional communication with insurers, clients, and underwriters to ensure that client and insurer-related materials are catalogued, distributed, and readily available to the team.
  • Updates high volume of claims information into appropriate claims application(s) and ensures compliance with any local service standards to maintain accurate records for Claims Advisory.
  • Creates standard templates for insurance claims forms and reviews templates for effectiveness to ensure consistent deliverables are produced by support staff.
  • Calls or writes to insured or other involved persons for missing or supplemental information and posts or attaches information to claim file to ensure proper follow up correspondence is being maintained.
  • Identifies potential policies and coverages for incoming claims, performing independent research to seek validation or clarification where necessary to add leverage to Claims Advisory and support claims analysts.
What you need to have:



  • Understanding of the insurance business and the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.
  • French, Dutch with good English
  • Be hands on - a quick learner - team player - works independently
  • Client minded
More about us:Marsh is a business of Marsh McLennan (NYSE: MMC), a global professional services company founded in 1871, which includes Guy Carpenter, Mercer and Oliver Wyman Group. MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.R_176916
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Deadline: 10-01-2026

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