Customer Care German

☞ Walters People

View: 125

Update day: 26-11-2025

Location: Anderlecht Brussels Capital

Category: Consulting / Customer Service

Industry: Pharmaceuticals

Position: Entry level

Job type: Full-time

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Job content

For our client, a company active in the pharmaceutical sector located in Anderlecht, we are looking for a Customer Care with a very good knowledge of German!



As a Customer Care German, you’ll be responsible for the following tasks:

  • Being the first point of contact for all incoming calls, e-mails and other correspondence
  • Providing the customer with the necessary and needed information regarding the products and the order handling
  • Reporting the incoming complaints regarding products and/or services
  • Keeping in touch with purchase department for monitoring of back orders, keeping customers and Sales team informed
  • Updating product price lists when it’s necessary
  • Assisting Finance in making credit notes
  • Keeping in touch with warehouse over shipments and ensuring that all logistical processes are executed to the customer’s contentment

The ideal profile of the Customer Care German:

  • You have a first similar experience
  • Excellent knowledge of German
  • Affinity with the sector
  • Excellent interpersonal skills
  • Team spirit, excellent communication skills - verbal and written
  • Customer-oriented, good listener
  • Problem-solver personality

Our client offers:

  • A temporary contract with a view to a permanent contract
  • A salary in accordance with your competences
  • A young and dynamic working environment

Are you dynamic, autonomous and customer-oriented? Do you like to work efficiently, to solve problems and to develop new client’s relationships? If you are an easy communicator with a strong focus on customer relations, then this Customer Care job is for you.

Not the job you were looking for? Maybe you know someone in your network who might be interested. Refer them to Walters People and get rewarded.

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Deadline: 10-01-2026

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