Customer Service Officer German & English

☞ Start People Belgium

View: 105

Update day: 06-12-2025

Location: Hasselt Limburg

Category: Other

Industry: Human Resources Services

Position: Entry level

Job type: Contract

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Job content

Description

We are looking for a dispatcher/customer service officer. Our client is a multicultural and multilingualsupport platform ensuring that the customers’ stranded vehicles and trucks get back on the road promptly. As a team member, you’ll be surrounded by a close-knit group of colleagues, with support from ateam leader. Each day brings encounters with people sharing unique stories and backgrounds, and above all, opportunitiesfor continuous growth and learning.

Your Role

As a valuable team member, your primary tasks will include:

  • Handling phone calls and emails, responding to customer inquiries, and communicating with involved parties.
  • Collecting and verifying information for accuracy and completeness.
  • Providing technical support and communicating with workshops.
  • Keeping all involved parties informed about the progress.
  • Monitoring and managing agreements with all stakeholders.
  • Ensuring timely follow-up on all contract-related matters.
  • Availability from Monday to Friday, with flexibility for occasional work on Saturdays during busy periods.

Company

Our client is an ambitious, service-oriented, and independent family business with a long tradition and history.

They provide mobile solutions to the international transport world, always with a direct, centralized, and efficient approach that takes into account the specificities of each country. All of this is carried out from the headquarters in Kiewit.

In addition, they offer a 24/24 service, allowing for various work regimes. Whether you prefer the 9-17 shift or you are a night owl, there’s a desk ready for you.

Experience is always a plus but not mandatory. A supportive team of experienced colleagues is there to welcome you, and you can also rely on personalized guidance provided by the Supervisor.

Profile

To excel in this role, we are looking for someone with the following knowledge, experience, and skills:

Knowledge And Experience

  • Excellent command of the German (native level) & English (good) language .
  • Strong computer skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
  • Technical knowledge in the automotive or tire industry is a plus.
  • No specific experience required.

Skills

  • Effective verbal communication over the phone.
  • Proficiency in problem analysis and solving.
  • Customer- and results-oriented mindset.
  • Accuracy with a high work standard.
  • Ability to multitask and remain stress-resistant.

Offer

The Offer Includes

  • Dynamic Work Environment: Work in a stimulating atmosphere that encourages growth and development.
  • Competitive Salary: An attractive compensation package that reflects your experience and contributions.
  • Full-time Employment: Enjoy a stable and full-time position with flexibility for a healthy work-life balance.
  • Training Opportunities: Get the chance to expand your skills and knowledge through continuous training opportunities.
  • Team-oriented Culture: Be part of a close-knit team where collaboration and support are central.
  • International Exposure: Work in a multicultural environment and interact with diverse individuals.

All of this is part of our commitment to providing not just a workplace but a home where you can thrive and professionally evolve.
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Deadline: 20-01-2026

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