Position: Entry level

Job type: Full-time

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Job content

Our client is a multicultural and multilingual support platform.Every day, their team ensures that the customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.You will work in a small team in which you will be supported by a team lead and helpful colleagues.You will meet lots of new people with unique stories and backgrounds.And last but not least: you will grow and learn new things every day.As a customer service officer, you will work 3 nights a week (20h – 8h).Your Main Tasks Will Be
  • Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.
  • Gathering information and checking the data for accuracy and completeness.
  • Providing technical support and communicating with workshops.
  • Updating the customer and all other parties involved.
  • Monitoring and controlling agreements with all parties involved.
  • Follow-up of all contract-related issues within the established deadlines.
ProfielFor this job, we are looking for someone who has the following knowledge, experience and skills:Knowledge And ExperienceLanguage: Italian (proficient), Dutch (proficient) & English (well)Computer skills: Microsoft Office applications (Word, Excel, Outlook, …)Technical knowledge (automotive, tyres, …) is a plusSkillsNo specific experience requiredCommunicate effectively over the phoneProblem analysis and problem solvingCustomer- and results-orientedAccurate and high work standardMultitasker and stress resistantAanbodPermanent contract after a positive interim assignment (100 days)Salary depending on your experienceMeal vouchers 7€You can count on a challenging and fulfilling job with many learning and growth opportunities.You will work in a multicultural environment with a great atmosphere and nice colleagues.You will work 3 nights a week, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends. And of course, we offer a competitive salary in return for your hard work!Interested?Click on the "Solliciteer Online"-button or send us your resume (hasselt.182@adecco.be)For more info: 011 22 11 63.
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Deadline: 10-01-2026

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