Customer Service Representative
View: 140
Update day: 16-11-2025
Location: Zaventem Flemish Brabant
Category: IT - Software IT - Hardware / Networking Information Technology Sales
Job content
Added 31/08/2021
- fixed contract
- multinational company, within the pharmaceutical sector
About Our Client
My client delivers pharmaceutical products all over the world.
Job Description
Plan and execute shipment orders
Prepare and submit written quotes to customers
Provide customer specific reporting
Be a key player in booking and cutting waybill
Receive and reply to enquiries via email, phones and throughout the internal IT system
Monitor and track ongoing shipments, react to any deviations
Communicate temperature results asap after delivery, check and note any deviations
Work with regulations (ADR/DGR/IATA) as well as with local laws and guidelines
Build and maintain relationships with other offices, clients, agents, airlines, handling agents and suppliers
The Successful Applicant
Be fluent in French, Dutch and English (other languages are benefit but not essential)
Customer service experience in other business to business industries, with consultative and problem skills will be considered
Provide strong organisational skills and pay attention to detail
Resolve issues quickly and efficiently
Have an in depth knowledge of MS Office programs
What’s on Offer
A multinational company, exponentially growing since more than two years, where you follow intensive courses from day one. You will become part of a big team, who is ready to assist you when needed. A competitive salary, with inclusive package and fixed contract.
Job summary
Deadline: 31-12-2025
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