1st line helpdesk

Aussicht: 125

Update Tag: 16-11-2025

Ort: Brussels Brussels Capital

Kategorie: IT - Software

Industrie: IT Services IT Consulting

Position: Entry level

Jobtyp: Full-time

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Jobinhalt

1st line support agent for our service desk at clinic St Jean in Brussels.

Someone who is perfectly bilingual, FR/NL
Someone who ideally already has some experience in 1st line work
General broad IT knowledge, Windows, Office365, Basic Network knowledge, Telephony, Printers, AD, Citrix
Team player
Working hours Mon-Fri in shifts between 08.00 and 18 hours
Fast learner on the job
multifunctional, not only telephone support, but also on-site support (helping users,

patching, printers)

As Background

About 2300 users
800 tickets per month (incidents, service requests)
Helpdesk team of 8 people, of which 5 are general support and the others are specialised in Citrix servers, telephony, hospital-specific software, etc.
Easy access by train (Brussels North is an 8-minute walk)
Parking garage around the corner
great team to work in

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