Credit Analyst Dutch Speaker

Jobinhalt

Our client is a very nice middle-sized company growing in the field of investment solutions/services.

They offer to clients the solutions to promote their projects and they offer to investors potential investment opportunities.

The Credit Team needs to grow, so here we are !

Is this your dream job ?

• An opportunity to be practically and directly involvedin a new, exciting and highly motivating adventure.
• An extremely pleasant working environment, based on the outskirts of Brussels, and easily accessible by public transport so that you can avoid unnecessary traffic jams.
• A corporate culture that values responsibility and provides opportunities to progress.
• A competitive salary and fringe benefits commensurate with your profile and your experience.

Your role:

• As a first point of contact for customers and potential customers, who will be both borrowers and investors, you will be the “voice” of the company.
• You shall provide support to customers by answering their questions and giving advicethrough e-mails, chat messages and phone calls.
• You will efficiently take care of the essential steps in enabling finalization of contracts and investment requests.
• You will examine submissions of borrowers’ supporting documents. You will also maintain business relationships with clients, and will be proactive in making contact with them.
• You will be involved with issuing late payment reminders to borrowers.
• You will provide practical solutions, aimed to improve client satisfaction and the efficiency of working processes.

While co-operating closely with your team leader:

• You will have the task of manually analysing credit files.
• You will deal with final analysis of files, while also challenging supporting documents submitted.
• You shall provide the team leader with back-up support, in their absence.
• You shall interact with the IT and product teams, recommending improvements to their team structure and tools, which are aimed to improve their team and working efficiency.

Your profile:

• You will be Fluent in Dutch, with good oral and written skills. You will possess a minimum of good working knowledge English. French is a plus.
• You will have first-hand experience gained in direct sales and/or client support.
• It would be a plus if you already have first-hand experience working in consumer credit
• You will be a genuine, results oriented, team player, with the ability to make decisions.
• You will be an organized person, who is able to prioritize their work to achieve fixed objectives.
• You are positive, proactive, and solution-oriented. You are not fazed by new challenges.
• You are enthusiastic, cope well under pressure and can remain friendly and professional in any situation.
• You will have a good knowledge and skillset in the use of Office programs (i.e. Word, Excel and PowerPoint), as well as in the services available on the Internet generally.