CRM Manager

☞ VDAB

Aussicht: 110

Update Tag: 26-11-2025

Ort: Zaventem Flemish Brabant

Kategorie: Beratung / Kundenservice IT - Software

Industrie: IT Services IT Consulting Computer Software Financial Services

Position: Mid-Senior level

Jobtyp: Full-time

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Jobinhalt

VDAB publiceert deze vacature in opdracht van een bedrijf. Om de vacature volledig te bekijken, klik je op ’Solliciteren’.
We delen je LinkedIn-profiel niet met het bedrijf dat aanwerft.

Functieomschrijving

nuskin.com

Are you someone who knows customer’s need, wish and dreams? Can you spot the problems customers are trying to solve and provide solutions for them? We are looking for someone with a consumer first approach that can go from strategy development to hands-on implementation of tactics and reporting.

You should be able to educate and engage our consumers, encourage cross- and up-selling, and turn first-time purchasers into lifetime loyal customers.

Responsibilities

The CRM Manager will be responsible for managing the organizations CRM ensuring that we will move from mass communications to true relationship with our consumers.

You will be responsible to maintain and update the regional Nu Skin emails. It is your role to ensure our various newsletters are clear, correct and appealing to the eye. In your role you will also be responsible for the coordination and implementation of mailing requests for the local markets (campaigns, newsletters, new product launches, promotions, events).

The customer relationship manager is not only about email, but you should define with the help of our UX manager, the ideal consumer journey per channel (website, social media, CRM, App) that will move us from mass communications to a true relationship with our consumers.
  • Design consumer retention flows across channels
  • Segment our consumer database
  • Automate where possible
  • Personalize the experience
Supporting the implementation of the new CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle.
  • Implement customer journey’s
  • Design, create and implement consumers campaigns to increase LTV
  • Report and optimize ROI
Marketing Newsletters

Profiel
  • 4+y of solid experience in digital
  • Basic HTML/CSS skills are a plus
  • Work with copywriters
  • Eye for design
  • Analytics don’t scare you
  • Strong organizational skills; Pro-active problem-solving abilities, planning and delivering
  • Strong background in customer acquisition, re-engagement and retention strategies.
  • A communicator capable of inspiring strong collaboration
  • Strong understanding of current online marketing concepts, strategy and best practices
  • Solid computer skills i.e. MS Office and Adobe CS
  • Flexibility, proactivity and focus on results
  • Function in a highly dynamic and fast-paced environment
  • Client satisfaction
  • Fluency in English
  • Excellent team work skills within a virtual, international team as well as within the wider Marketing Department
  • Knowledge of SAP is a plus
Aanbod

A challenging opportunity in a dynamic company where you will work close to the business, have international contacts, and where you are able to contribute to the success of the company.
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Frist: 10-01-2026

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