Customer Relations Specialist

☞ Noven

Aussicht: 107

Update Tag: 18-11-2025

Ort: Ghent East Flanders

Kategorie: Andere

Industrie: Services for Renewable Energy

Position: Entry level

Jobtyp: Full-time

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Jobinhalt

Company Description

Noven specializes in sustainable energy solutions aimed at decarbonizing heating and cooling for large residential and mixed buildings. From design and engineering to long-term operation, Noven takes full ownership to ensure efficient energy systems. With standardized solutions, modular engineering, and a digital-first strategy, Noven has become a trusted Energy Services Company (ESCO) in Belgium. The company operates over 80 plants, providing sustainable heating and cooling to more than 10,000 families daily.

Role Description

This is a full-time on-site role for a Customer Relations Specialist located in Ghent. The Customer Relations Specialist will be responsible for handling customer inquiries, ensuring customer satisfaction, and maintaining customer retention. Day-to-day tasks include providing customer support, addressing client concerns, and collaborating with other departments to enhance the customer experience.

Qualifications

  • Customer Retention and Customer Satisfaction skills
  • Excellent Communication and Customer Support skills
  • Strong Customer Service skills
  • Ability to work independently and collaboratively
  • Proficiency in using customer relationship management (CRM) software
  • Experience in the energy sector is a plus
  • Bachelor’s degree in Business, Communications, or a related field
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Frist: 02-01-2026

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