director, Communications

Jobinhalt

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

director, Communications

Position

Title: Director, Europe Communications

Reports To: Jim Issokson, SVP, Communications Europe

Location: Europe

Summary

The Europe communication team’s mission is to drive business performance and a world-class culture through communication that inspires, engages, educates, and connects Mastercard employees, customers, partners and shareholders. We are customer-centric, data-driven and creative-minded.

We are looking for a talented director of European communications to support our dynamic, fast-growing region, The ideal candidate will have a passion for payments and technology as well as a proven track record in working across communications disciplines to drive initiatives that advance business priorities—this includes influencing the influencers internally and externally through strategic media relations and creative program development.

The role will work closely with communications and business partners in markets and across multiple business units.

Specifically, the role will focus on building and supporting our business across multiple markets.

• Storytelling: Bringing compelling stories to life with internal and external audiences (media, analysts, customers)
• Influencer Management: Driving engagement with top-tier media and industry analysts, proactively building, managing and strengthening trusted relationships
• Collaboration: Partnering closely with business and product leaders, as well as with global and marketin-level communications and marketing teams, to drive locally relevant global/regional/local stories and initiatives.
• Cross-Channel Campaigns: Leveraging social and traditional media, among other channels, to reach consumer and business audiences.
  
  

Characteristics

The successful candidate must:

• Be media focused and passionate about driving impactful coverage with strong media contacts and reltionships
• Be a strategic thinker as well as a practical doer, comfortable with rolling up your sleeves to get things done while focusing on bringing new ideas to the table
• Be able to make strategic, prudent decisions (at times without full information), without leaning on agency support
• Be able to navigate and influence stakeholders in a fast-paced environment against fast-breaking developments and timelines
• Have excellent written and oral communications skills in English language; flawless editing to support clear ideas
• Have strong relationship management skills and ability to work collaboratively and deliver results with global, multi-cultural and remote project teams
• Be able to multitask multiple priorities and take end-to-end ownership of programs
• Experience working with leading technology and payments is a plus
  
  

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.