e-Commerce Operation Assistant (m/f/d) - Gent, Belgium

☞ Pandora

Aussicht: 160

Update Tag: 16-11-2025

Ort: Ghent East Flanders

Kategorie: Geschäftsführung IT - Software Produktion / Betrieb

Industrie: Retail Luxury Goods Jewelry

Jobtyp: Full-time

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Jobinhalt

FOR OUR ORGANISATION IN BELGIUM BASED IN GENT; WE ARE LOOKING FOR YOU!

As part of a small Team you will ensure that all sold items are picked, packaged and dispatched within a duly manner and thus provide the customer with an exceptional online shopping experience in our newly established e-Commerce fulfillment center in Gent.

Part of the job will also be to handle returns and to respond to online customer queries in a timely and service-oriented manner.

To ensure success in this position you will need to perform to a high level of accuracy. Top candidates will be upstanding, organized and able to perform under pressure, always having a state-of-the-art customer experience on top of their mind.

WE DELIVER
  • WE DARE
  • WE DREAM
  • WE CARE

WE DELIVER - Let’s deliver together:
  • Picking, packaging and distribution of sold items
  • Working with IT required for printing and handling of order/return fulfillment (no nightshifts)
  • Providing a professional level of customer service via phone with emphasis on strong after sales service
  • Check and count stock received for e-Commerce inventory
  • Ensure all returns are processed correctly and dealt with efficiently and timeously
  • Replenishment

WE DARE - what we ask for
  • Stock management accuracy
  • Picking and packing time
  • Customer service satisfaction

WE DREAM - This is what we dream of:
  • High school diploma, GED, or suitable equivalent
  • work experience in a similar role
  • Excellent verbal communication skills,fluent in Dutch and/or French
  • Basic level of English
  • Ability to work harmoniously with diverse range of people
  • Physically agile and dexterous
  • Hands-on mentality

We CARE - waht you can expect:
  • An internationally successful company
  • Flat hierarchy
  • Competitive compensation package
  • An highly motivated team
  • A modern workplace
  • Can-Do-Attitude
  • Events
  • Personal and professional development through regular e-learning modules

We are looking forward to welcoming you!
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Frist: 31-12-2025

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