IT Business Analyst

You may not know our name but we can guarantee you know our work – all we do has a positive impact on life, health and the environment. Eurofins is by your side every day from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate. With over EUR 5.4 billion in annual revenues and over 50,000 employees in around 800 laboratories in 50 countries, Eurofins Scientific is a leading international group of laboratories providing a unique range of analytical testing services to the pharmaceutical, food, environmental and consumer products industries and to governments. With facilities in Europe, the United States and Asia, Eurofins Genomics is an internationally leading provider of DNA sequencing services, genotyping services, DNA synthesis products and bioinformatics services for pharma, diagnostics, food, agriculture, biotechnological and research markets.

Eurofins’ ComLIMS Program (ComLIMS is derived from Communication and Laboratory Information Management System)consists of two internally developed web applications and a range of additional services (reporting services, data services, Business Intelligence services), supporting our internal customers - the Eurofins laboratories worldwide - in their day-to-day activities related to sales and production processes of the analytical services offered to Eurofins customers. It is at the heart of the Eurofins strategy enabling efficient cross-selling between laboratories. Components of the Program and its data are used by a wide range of Eurofins applications making it a key Program within the international Eurofins Group.

Due to the increasing workload following Eurofins’ growth, sales and production process standardization activities, we are looking for an IT Business Analyst to join our team in Brussels responsible for an in-house developed application.

Responsibilities:

• Collect, identify, analyse and formalise requirements from key stakeholders through workshops, emails, interviews, surveys, etc.;
• Writing of clear and well-structured specifications for new functionalities/projects, incl. mock-ups, workflows, UML models and service contracts, and align with key stakeholders on design proposals;
• Follow-up on projects from analysis to development and testing until release, incl. user story priority management, preparing and leading various scrum meetings, assisting developers and QA team members during the user story implementation phase and attending demo meetings;
• Collaborate with other business analysts in the team to successfully deliver complex projects, share knowledge, best practices and expertise;
• Actively participate and collaborate within the application’s international scrums teams;
• Assist with the qualification of releases in close cooperation with the Program’s release manager and key stakeholders;
• Provide assistance to the second line support for the application;
• Prepare and deliver presentations and training sessions on new features made available to end-users;
• Manage end-user documentation with a high-quality level: online help, release notes, customer forum, release presentations, etc.

• Master Degree in Engineering, Science or Business;
• Minimum of 2 to 5 years of experience in a similar role;
• Knowledge of Service-Oriented-Architecture is desirable;
• Understanding of and experience with UML is a strong advantage;
• Knowledge of SQL is a strong asset;
• First experience with Scrum is a plus;
• Experience in software implementation methodologies is an asset;
• Strong interest in software development;
• Critical thinking and detail-orientated skills;
• Fluent English communication skills (written/oral). Knowledge of another language is a plus.

What We Offer:

• Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization;
• A dynamic working environment with a good team spirit where personal development and growth are encouraged;
• Responsibilities for key applications of Eurofins;
• In a fast-growing group, successful team members are being offered increased areas of responsibility (within the Program and the Eurofins Group);
• Extensive on-the-job coaching;
• Attractive salary package with extra-legal benefits.

Application:

• As the role and Eurofins’ IT Talent Acquisition team are international, please ensure to submit your application in English.