IT Support Specialist (M/F)

Aussicht: 135

Update Tag: 16-11-2025

Ort: Brussels Brussels Capital

Kategorie: IT - Software IT - Hardware / Netzwerk Informationstechnologie Mechanische / Technische Pflege

Industrie: IT

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Jobinhalt

JOB DESCRIPTION

INTRASOFT International,a leading European IT solutions provider is seeking for Luxembourgseveral:

IT Support Specialist (M/F)

Mission

Service desk agent, incident agent and analyst, problem agent and analyst
Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate
First and second-line support: remote and on-site support
Recording & tracking incident information
Recording & tracking Problem information
Participating in reconfiguration/installation of PC environment
Documenting operational support procedures
Drafting technical content for knowledge database
IT support specialist must be able to perform all tasks of a service desk operator
Testing and administration of applications
Liaising with system administration and databases administration for execution of administration tasks

JOB REQUIREMENTS

Skills

Analysis and technical skills

Experience

Language and Communication skills

Part of the consultants needs to be fluent in German both written and oral as well
Very good communication skills

All applications will be treated as strictly confidential.

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