Learning & Development Business Partner

Contribute to Orange Belgium’s Human Resources Agile department

Orange is a bold challenger on the Belgian telecom market. We count more than 3.3 million customers and offer mobile, internet & TV solutions and services. We are an innovative company focusing on the quality of the experience that we want to propose to our customers. To carry this out, we are looking for experienced talents.

Do you want to work in an Agile environment? Are you passionate about Human Resources? Maybe you are the skilled profile we are currently looking for!

Sounds good?

Then you might be glad to know that we are looking for a passionate Learning & Development Business Partnerto join our HR Department.

Your mission

You provide expertise & implement individual and collective solutions in the area of learning & development: you challenge, develop and implement learning & development processes, solutions and tools in line with the overall HR strategy and the business needs in terms of strategically relevant competencies and areas of expertise.

As Learning & Development Business Partner , you:

• Contribute to the evolution of a company-wide vision and approach on L&D strategy and governance to meet organizational and business specific development needs of competences and areas of expertise.
• Capture business specific needs and ensure appropriate L&D solutions & learning culture to upskill and reskill individual team members, functional expert groups, people managers and newcomers
  • Needs intake with managers and management teams
  • Solution identification & implementation
  • Provider detection & partner management
  • Pilot & Launch
  • User & quality evaluations
• Follow-up L&D budget decisions & reportings to improve learning participation & impact of learning investments.
• Promote existing and new learning solutions to target audiences and their management and optimize end user experience to stimulate learning amongst our team members
• Support L&D community of BU specific trainers in maximizing digital and social learning solutions:
  • Promote adoption & best practices sharing of digital learning platforms
  • Monitor market evolutions on L&D approaches and technology
  • Suggest, advise and help choose & implement further evolutions and adjustments of L&D related HRIS set-up & data reportings

• Manage the correct & efficient implementation of the new or updated policies to assure an improved team member experience by:
  • Identifying potential impacts, bottlenecks or opportunities on processes, other policies and practices and tools/systems. Documenting changes in practices or working methods and assuring that HR front office is well informed to respond in an autonomous way to questions from the team members.
  • Managing all the actions to adapt processes, practices and tools. Seeing to it that all potential stakeholders have been informed or trained accordingly so as to keep high customer satisfaction (change management).
• Project Management :
  • Ensure proper understanding and capturing of business requirements.
  • Define project scope based on analysis of business requirements and in line with HR strategy and have it validated in HR projects platform.
  • Plan, organize and coordinate all aspects of a single HR project.
  • Manage pro-actively the links and impacts to other domains and ensure communication about project status to all stakeholders.
• Develop, provide and give training on request to increase HR colleagues’ knowledge and/or line managers’ knowledge.

Major interactions

Internal interactions : HR Business Partners, people managers & management teams, Business L&D Teams in commercial business lines, subject matter experts in technical departments and enabling functions, training logistics support team in HR Operations, Orange Group and Orange Europe L&D Teams, HRIS/Data team for tooling & reporting matters

External interactions : Learning & Development suppliers, external HR & Learning networks

Your specific expertise

• By preference at least 5 years expertise in the area of L&D, Talent development, Competence management

• Hands-on experience with digital learning and virtual classroom training

Your profile

• Demonstrable accomplishments in conceptualizing, planning, and executing a broad range of learning events and initiatives
• Active interest in learning technology evolution
• Project/Process management skills
• Good communication and listening skills
• Presentation skills
• Persuasiveness/Ability to convince and influence at different levels of the organization
• Ability to challenge & change
• Curiosity and eagerness to learn

Discover our offer!

A dynamic working environment which is fully focused on digital transformation: you will work in a department where “agility” is our motto. Not only will your function be key, you will also be part of a professional hotspot with a highly innovative vibe. As a result, you will develop your full potential by working with highly skilled colleagues and through continuous training. Moreover you can look forward to the following compensation and benefits package: a market competitive salary, performance bonus, a company car, 32 days off, meal vouchers, medical insurance, high end smartphone as well as a free tariff plan.

Inspired? Please send us your resume and we will rapidly get back to you to invite you for further interviews.