Legal files manager

☞ Axis

Aussicht: 140

Update Tag: 26-11-2025

Ort: Brussels Brussels Capital

Kategorie: IT - Software IT - Hardware / Netzwerk Informationstechnologie Geschäftsführung Transport / Logistik / Lager

Industrie: HR personeel

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Jobinhalt

In collaboration with a team of experienced colleagues and with the support of the Back Office Manager, the new colleague will be mainly responsible for the following tasks:After thorough training, manage and process the legal files of the people who assign the company (customers, tow truck drivers,...

Description

In collaboration with a team of experienced colleagues and with the support of the Back Office Manager, the new colleague will be mainly responsible for the following tasks:
  • After thorough training, manage and process the legal files of the people who assign the company (customers, tow truck drivers, third parties,...);
  • Analyze subpoenas, collect the necessary information from internal and external parties in order to constitute a clear and precise answer;
  • Managing and following up on the procedures planned for wrecks in order to avoid storage costs (contradictory expertise, exchanges of letters with the client, return of plates, etc.);
  • Responsible for the analysis and processing of "cancellation insurance" complaints and the formulation of an appropriate response to the customers concerned;
  • Be a central point of contact within the Back Office department regarding specific issues related to the general conditions;
  • Understand the impact of changes to the terms and conditions and inform the teams of the adaptations;
  • Managing files in an autonomous and proactive way: taking initiative, detecting anomalies & communicating them to the relevant departments;
  • An investment and a motivation of "problem solver": identification of possible causes & search for solutions with the concerned departments.

Your profile

The colleague we are looking for:
  • Has a bachelor’s or master’s degree with a legal orientation;
  • Has a professional experience of at least 3-4 years in a legal function (legal manager, litigation, bailiff,...);
  • Has a very good knowledge of Dutch & French (oral & written);
  • Has an analytical mind, with attention to detail;
  • Is willing to share his/her knowledge with colleagues;
  • Works in a structured way, knows the global context and leaves nothing to chance;
  • Is resourceful and completes projects on time.
  • Enjoys diversified responsibilities and adapts easily to changes in the subject matter;
  • Demonstrates thoroughness and precision in maintaining an optimal level of quality;
  • Is solution-oriented and open to change.

Offer

Our client is a major player in mobility, both in Belgium and abroad. They optimise their customers’ journeys, whatever their means of transport, via multimodal assistance, service and mobility solutions, always with a focus on people and innovation. It offers you:
  • An exciting role in a stimulating working environment and offers room for initiative in an informal working atmosphere;
  • A permanent contract (CDI);
  • An attractive salary plus various fringe benefits (group and hospital insurance, meal vouchers, 13th and 14th month, free public transport, homeworking);
  • You will work for a market leader who will provide you with the necessary training and career opportunities through regular coaching;
  • Moreover, our offices are located in the centre of Brussels and easily accessible by public transport.
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Frist: 10-01-2026

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