Major Incident Coordinator

Aussicht: 110

Update Tag: 06-12-2025

Ort: Brussels Brussels Capital

Kategorie: IT - Software IT - Hardware / Netzwerk Informationstechnologie

Industrie:

Loading ...

Jobinhalt

Description:

To guarantee the service continuity of the IT MIM (Major Incident Management) support team.
Coordination of major incidents that are detected through the monitoring solution and/or reported by the users.

Skills Required:

Knowledge and experience in APM and Dynatrace.
Knowledge of ServiceNow is an added value.
A good understanding of an IT landscape where multiple applications are running on multiple platforms (cloud & non-cloud).
Written and oral NL/ FR/ ANG.
Analytical and communication skills are key. Written communications for Major Incidents have to be done in Dutch and French. Troubleshooting calls are mainly in English.

Context:

There can be flexibility to either work earlier hours (07:00am-3:30pm), or from 09:30am-6:00pm.

Loading ...

Klicken Sie hier, um sich für einen kostenlosen Kandidaten zu bewerben

Loading ...