Network Support Engineer

☞ Centric Belgium

Aussicht: 140

Update Tag: 26-11-2025

Ort: Zaventem Flemish Brabant

Kategorie: IT - Software

Industrie: IT Services IT Consulting

Position: Entry level

Jobtyp: Full-time

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Jobinhalt

For our client in Zaventem, we are looking for a Network Support Engineer.

You’ll work with a driven and talented team of engineers who are specialized in different vendor technologies. In this team, you’ll be responsible for solving complex network and security issues at our customers. You’ll use your expertise and experience to improve our services. We focus on Telecom, Service Providers and Enterprise, which means our projects are truly challenging and innovative.

Responsibilities Of a Network Support Engineer

  • Being an expert in routing & switching troubleshooting. You see solving complex problems and technical incidents as a challenge and make your work fun.
  • Proactively communicating the status of incidents and issues with the customer, including the administrative follow-up in our ticketing system.
  • Estimating when to start escalation procedures and effectively execute them with suppliers and third parties.
  • Processing and successfully implementing change and service requests for our managed services customers.
  • Documenting and sharing acquired knowledge with colleagues.
  • Since you are very polyvalent, you support your different colleagues (project engineers, presales engineers, project managers, etc.) when needed.

One of our core values is expertise. We expect you to have interest in learning and developing your skills, for instance in broadening your knowledge in security technology.

Wat jij meebrengt

  • Preferably a bachelor’s degree in Telecom, IT and/or security.
  • Minimum 3 years of experience in a similar support position.
  • Solid knowledge of network technologies, such as routers and switches, wireless networks, MPLS, Network Access Control, Load Balancing, Software Defined Networks, ...
  • You obtained at least a certificate from Cisco (CCNA), Juniper (JNCIA) or Nokia and you have hands-on experience and routing & switching troubleshooting experience with their technology. Any experience in security (Fortinet, Palo Alto, ...) is a plus.
  • We are looking for a very customer-oriented and dedicated employee: you understand our customers’ questions and needs perfectly.
  • You are stress-resistant and solution-oriented (especially during escalations). With an eye for detail and your strong communication skills, you proactively tackle any problem.
  • You enjoy working with your colleagues and get energy from sharing knowledge.
  • You speak and write English fluently, and you have a strong knowledge of Dutch and/or French.
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Frist: 10-01-2026

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