Receptionist

Jobinhalt

Job Description

As receptionist, you are the first point of contact for visitors, suppliers and employees: your role is essential in contributing to the company’s image and to the first impression of our organization. A customer-oriented approach is essential.

You are also in charge of various administrative tasks in support of the different departments.

Your tasks

Welcome

• Welcome of visitors (registration in the ad hoc register, badge delivery, follow-up with the host employee, ...)
• Welcome of collaborators, consultants, suppliers
• Welcoming on site, by phone or by e-mail, in a professional, courteous and polite way
  
  

Administrative support

• Answering and follow-up of phone calls
• Sending, receiving and distribution of mail (registered, TNT, internal, colis)
• Support for catering services, meeting room/flex desks reservations, cabs
• Follow-up of the invoices relating to the various services linked to the reception desk
• Management of the economat (stock, orders, access, ..)
• Distribution and follow-up of access badges in coordination with relevant departments (including HR, IT)
• Fleet: management of the car maintenance schedule, winter/summer tire change and fuel card distribution.
• Occasional missions (printing of documents, translations, ...) and support to purchasing / communication departments
• Overall communications related to the facility management
  
  

Your responsabilities

• Welcoming guests in a friendly and professional way
• Be available and responsive to calls and requests at the reception desk
• Keep the reception area (including the visitor’s room) orderly and welcoming
• Ensuring the follow-up of administrative support in a qualitative way
• Managing with flexibility the various requests in order to satisfy internal customers
• Training & coaching the pool of back-up assistants (Receptel, ..)
  
  

The ideal candidate

Experience

A minimum of 5 years’ experience in a similar position will ensure that you have the necessary skills to succeed in your position. Training as an assistant / receptionist is a real plus.

Needed knowledges

• Good IT knowledge (MS Office, internet, Skype, badge management software...)
• Eager to learn and be familiar with new digital and/or tools (Bekeeper, SAP, JOAN …)
• Easy use of telephony (Cisco Unified Call Manager)
• Bilingual French / English (spoken and written) - Dutch is a plus
  
  

Needed Skills

• Good organizational and problem-solving skills
• Ease in interacting with all stakeholders
• Well-kept appearance
• Assertiveness and discretion
• Strong communication and interpersonal skills
• Positive and enthusiastic attitude
• Agility, flexibility and availability
• Punctuality and reliability
• Good resistance to stress
• Ability to manage different tasks/projects in parallel
  
  

Why Carmeuse?

We truly believe that where you work matters and, as a family business, we know what makes our employees happy!

• You’ll have the opportunity to run your own projects.
• You’ll get the tools you need to run your mission in a successful way.
• You’ll have the opportunity to share your experience with other interns.
• You’ll work in a dynamic environment.
• You’ll work in an international environment.
• You’ll have the possibility to work from home and/or at the office.