Sales Officer

☞ Sandoz

Aussicht: 145

Update Tag: 16-11-2025

Ort: Vilvoorde Flemish Brabant

Kategorie: Der Umsatz Marketing / PR

Industrie: Pharmaceutical Manufacturing

Position: Associate

Jobtyp: Full-time

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Jobinhalt

Job Description

500 Million! Sandoz is a global leader in generic pharmaceuticals and biosimilars. Our purpose is to discover new ways to improve and extend people’s lives, in driving access to medicine worldwide. Every year, our products reach approximately 500 million patients.

The main purpose of the job is to care through a deep customer knowledge, personalized and proactive attention. The Sales Officer is the first contact line for the sales force with central, making an exhaustive follow-up of the consultations and / or incidents generated in a client through this.

Your Key Responsibilities:

Your responsibilities include, but not limited to:
  • Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team and also engaging HCPs for expense payout.
  • Receive and issue calls to provide a nearby service and customer resolution through personalized follow-up.
  • Advice and provide information on the company’s value proposition, regarding products, commercial conditions and added value.
  • Track orders, as well as resolve customer doubts about products, prices, delivery, availability and features.
  • Record and analyze all the information to help better customer knowledge and enhance customer experience
  • Manage the order processing for pharmacies, taking responsibility for the management of the monthly order, as well as for any other operational process that client demands.
Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:
  • Analytic approach, hands on mentality, curious behavior, accurate ways of working and work structured;
  • Dutch (or French) and English are required (both written and oral);
  • Has attention to detail, is organized and knows how to handle their time;
  • Self-starter and feels empowered to make own decisions.
  • Excellent written and verbal communication skills
  • You are proactive and take ownership of your responsibilities
  • Work from home is possible. Vilvoorde Office attendance is required minimum once a week.
Division

SANDOZ

Business Unit

COMMERCIAL OPS EUROPE SZ

Country

Belgium

Work Location

Vilvoorde

Company/Legal Entity

SDZ BEL

Functional Area

Sales

Job Type

Full Time

Employment Type

Regular

Shift Work

No

Early Talent

Yes

#SANDOZ
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Frist: 31-12-2025

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