Teamlead customer lifetime

☞ TALENT-IT

Aussicht: 104

Update Tag: 21-11-2025

Ort: Mechelen Antwerp

Kategorie: Beratung / Kundenservice

Industrie: Utilities

Position: Mid-Senior level

Jobtyp: Contract

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Jobinhalt

We are looking for an experienced Team Leader to join our Customer Lifetime chapter on a temporary basis. The ideal candidate is immediately available, highly analytical, and hands-on, with the ability to stay focused under pressure.

In this role, you will lead a team of 8–10 people within our newly structured Customer Lifetime organization. This is a temporary assignment for approximately one year (initial contract of at least 6 months), as the position is expected to become redundant in the long term.

Key Responsibilities

  • Lead and coach a team of 8–10 members
  • Ensure operational follow-up on KPIs, quality, and performance
  • Provide hands-on support and problem-solving where needed
  • Contribute to customer retention strategies and initiatives

Required Skills & Experience

  • Proven people management and leadership skills
  • Strong analytical and problem-solving abilities
  • Hands-on mindset and ability to work under pressure
  • Experience monitoring operational performance and KPIs
  • Medior-level profile with 2–3 years’ experience leading a team, ideally in a similar sector (e.g., telecommunications, energy, or related industries)

This is an exciting opportunity to take ownership of a motivated team and make a direct impact on customer retention efforts in a dynamic environment.

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Frist: 05-01-2026

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