E-Commerce Sales & Merchandising Lead

☞ TVH

View: 100

Update day: 03-11-2025

Location: Waregem West Flanders

Category: Marketing / PR Sales

Industry: Wholesale

Position: Mid-Senior level

Job type: Full-time

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Job content

Your role and responsibilities

We are looking for a Global E-commerce Sales & Merchandising Manager to lead the growth and success of our e-commerce platform. In this role, you will drive online sales strategies, oversee global merchandising efforts, and manage a dedicated Center of Excellence (CoE) for E-commerce Merchandising. You will work closely with cross-functional teams to ensure the seamless execution of campaigns, merchandising strategies, and platform improvements, aligning all efforts with our overarching business objectives.

  • E-commerce Sales Management: Develop and execute strategies to meet and exceed online revenue and profitability targets, align global sales initiatives with regional needs and customer behaviors.
  • Merchandising Roadmap: Oversee the development and implementation of the e-commerce merchandising roadmap. Collaborate with CMS, platform, and search teams to optimize user experience, product discovery, and sales performance.
  • CoE Management: Lead the E-commerce Merchandising CoE, supervising the E-commerce Merchandising Expert and managing dotted-line relationships with E-commerce Marketing Specialists.
  • Campaign and Promotion Oversight: Collaborate with the other CoE’s and the marketing teams to develop and execute evergreen content, global promotions, and product campaigns.
  • Training and Communication: Oversee the creation and distribution of communication materials for platform updates and new launches. Lead the development of training resources to onboard internal teams and customers effectively.
  • Performance Optimization: Monitor and analyze sales, merchandising, and campaign KPIs. Implement data-driven optimizations to enhance user experience, sales performance, and platform efficiency.
  • Budget and Resource Management: Manage budgets for e-commerce initiatives, ensuring efficient allocation of resources to meet business objectives.

Your profile

Must Haves

  • 5 to 10 years proven expertise in e-commerce sales and merchandising strategy.
  • Expertise with CMS and e-commerce platform management (e.g., UX, product discovery tools, search functionality).
  • Strong leadership skills (at least 2 year people management experience), including experience managing direct and dotted-line reports.
  • Proficiency in analyzing and optimizing e-commerce KPIs to deliver measurable results.
  • Solid understanding of digital marketing strategies, including SEO, SEM, and user experience optimization.
  • Effective budget management experience, ensuring maximum ROI on e-commerce investments.

Nice-to-Haves

  • Experience leading a Center of Excellence (CoE) or similar global team structures.
  • Strong stakeholder management skills, particularly in global and regional collaboration.
  • Background in developing innovative promotional strategies to enhance customer engagement.

What’s in it for you

  • A competitive salary with benefits such as a company car, meal vouchers and insurances.
  • Flexible working hours, home working and a healthy work-life balance.
  • 20 paid vacation days and 12 WTR days.
  • An easily accessible work location (but remote work is also possible).
  • A people-centric culture where your fitness and mental well-being matter.
  • Lunch breaks and sports facilities in TVH Park, the company’s green zone.
  • Access to LinkedIn Learning and many in-house (and external) training courses.
  • Fun after works and other optional events (e.g. TVH Kaffee).

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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Deadline: 18-12-2025

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