Customer Sales & Marketing Manager specialized in sales or service

Contenido de trabajo

Roles & Responsibilities

At KPMG, you’ll translate insights into actions and reveal opportunities for all our teams, our clients and our world. #makeyourmark

The Customer Sales, Marketing & Service (CSM) team is part of the Advisory practice. We provide business / functional consulting services (as opposed to technology / implementation services) in marketing, sales, and customer service domains.

Responsibilities

The CSM team wants to reinforce its team with a Manager / Senior manager level practitioner, with experience in sales or service transformation, ideally involving Microsoft Dynamics, with the following responsibilities:

• Participate in business development activities, and lead client service proposal initiatives to acquire new clients and projects.
• Manage sales and or service (technology) enabled transformation at clients from a functional standpoint.
• Develop strong client relationship with sales, customer service, and CRM application stakeholders.
• Coach multidisciplinary teams to deliver impactful and valuable change at the client.

Skills & Qualifications

• Master level education or equivalent, preferably in economics.
• Minimum 6 years of experience in sales or service (technology) enabled transformation.
• Experience in business consulting is a plus.
• Experience with Microsoft Dynamics sales or service modules is a plus.
• Affinity with customer data challenges is a plus.
• Experience with working with diverse teams on an international level.
• Excellent organizational and planning skills and ability to perform consistently at a high level and at times under high pressure while adhering to strict deadlines.
• Open mind with the flexibility to manage teams in a fast-moving environment with changing client requirements.
• Excellent written and verbal communication skills in English, Dutch and French.

As a Certified Top Employer We Offer

• An international corporate culture in which personal growth, mutual trust and lifelong learning are being fostered.
• A competitive and attractive compensation package and a great number of extra-legal advantages (Company car + fuel card, iPhone/iPad, group & hospitalization insurance, various allowances, etc.) which are customizable with our Reflex@KPMG plan.
• Career and business development opportunities combined with a training program tailor-made to your personal needs and ambitions.
• Learning and growth opportunities designed for leaders through our Management development Track.
• Flexible, hybrid work arrangements to enable working from wherever you are.
• A team of passionate colleagues to reach higher goals and support each other.
• A buddy and performance manager to support and assist you through your first months at KPMG and onboard you successfully.
• Great teambuilding, sport & wellbeing initiatives through our Together@KPMG program.
• An inclusive workspace that encourages diversity and pursues mutual respect for each other’s beliefs and backgrounds.