Customer Service Representative

☞ Page Personnel

Ver: 140

Día de actualización: 16-11-2025

Ubicación: Zaventem Flemish Brabant

Categoría: IT - Software IT - Hardware / Redes Tecnologías de la información Ventas

Industria: HR personeel

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Contenido de trabajo

Added 31/08/2021

  • fixed contract
  • multinational company, within the pharmaceutical sector

About Our Client

My client delivers pharmaceutical products all over the world.

Job Description




  • Plan and execute shipment orders


  • Prepare and submit written quotes to customers


  • Provide customer specific reporting


  • Be a key player in booking and cutting waybill


  • Receive and reply to enquiries via email, phones and throughout the internal IT system


  • Monitor and track ongoing shipments, react to any deviations


  • Communicate temperature results asap after delivery, check and note any deviations


  • Work with regulations (ADR/DGR/IATA) as well as with local laws and guidelines


  • Build and maintain relationships with other offices, clients, agents, airlines, handling agents and suppliers

The Successful Applicant




  • Be fluent in French, Dutch and English (other languages are benefit but not essential)


  • Customer service experience in other business to business industries, with consultative and problem skills will be considered

  • Provide strong organisational skills and pay attention to detail


  • Resolve issues quickly and efficiently


  • Have an in depth knowledge of MS Office programs

What’s on Offer

A multinational company, exponentially growing since more than two years, where you follow intensive courses from day one. You will become part of a big team, who is ready to assist you when needed. A competitive salary, with inclusive package and fixed contract.


Contact
Annelies Van de Wiele
Quote job ref
JN-082021-3564363

Job summary

Sector
Customer Service
Sub Sector
Sales Order Processing
Industry
Healthcare / Pharmaceutical
Location
Zaventem
Contract Type
Permanent
Consultant name
Annelies Van de Wiele
Job Reference
JN-082021-3564363
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Plazo: 31-12-2025

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