Customer Service Representative

☞ MILLIKEN EUROPE

Ver: 130

Día de actualización: 16-11-2025

Ubicación: Ghent East Flanders

Categoría: Finanzas / Banco / Acciones Gerencia ejecutiva Mecánica / Técnica Mantenimiento Ventas

Industria:

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Contenido de trabajo

Functieomschrijving:
Milliken & Company is one of the world’s largest privately held textile and chemical manufacturers. We are widely acknowledged as an international leader in research, technology, innovation and customer service. By combining science with design and insights, Milliken tackles the issues and concerns of today. Every day, our community of innovators is invigorated by the challenge of finding creative ways to enhance people’s lives. We spend our days exploring, discovering, and creating, pushing at what is possible while always considering what is needed. Milliken associates around the world are working to add real value to people’s lives, to make the world around us easier, safer, more sustainable and more beautiful.

Milliken Textiles in Ghent is currently looking for a:
Customer Service Representative
Function
As a Customer Service Representative you are responsible for the order management for our international clients and give administrative and sales support to the sales team. You are an important support to the Account Managers and the single point of contact for the customer for all order processing and all follow up questions regarding their orders. The goal is to build a strong long-term relationship with them.

Your responsibilities:
  • You follow up the incoming orders for international brands in SAP and handle the process from a to z: order input, coordinating shipping with logistics, after sales support.
  • In close cooperation with the Account Managers you may send price quotations to the customer and handle the follow up.
  • On request of the client you provide them product samples and technical data sheets.
  • You maintain the master data in SAP and generate sales reports.
  • You handle customer questions and complaints in a proactive and commercial way. You will support and work with the customer to find solutions for the challenges they face in their market or when dealing with Milliken where at all possible.
  • You interface effectively with other internal departments (planning, logistics, manufacturing, quality management, credit, etc) to manage the orders and to obtain information about any customer queries, orders, products. Profile
Interested?
Are you enthusiastic to join our customer service team in Ghent? We would like to hear from you! Please send your resume and motivational letter to JobsHREurope@Milliken.com

Profiel:
  • You have a strong customer service orientation and organisational skills.
  • Preferably you have a bachelor or master’s degree (sales, administration, languages, …).
  • You have experience in a similar role in a customer service setting.
  • You take ownership of a range of responsibilities and like team work with your colleagues.
  • You apply a level-headed approach to stressful situations.
  • You speak and write English fluently, ideally also French. Knowledge of another European language is a plus.
  • You are familiar with working with SAP
Aanbod:
Offer
We offer a challenging job within a diverse team, based in Ghent. You will be part of a leading international organisation with strong financial health and a flexible working environment. Besides education and training, we offer a competitive salary, as well as the potential for career growth.
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Plazo: 31-12-2025

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