Desktop Support Engineer

☞ ESP Global Services

Ver: 130

Día de actualización: 16-11-2025

Ubicación: Mechelen Antwerp

Categoría: IT - Software IT - Hardware / Redes Tecnologías de la información

Industria:

Salario: €30.000 - €32.000 per jaar

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Contenido de trabajo

Desktop Support Engineer, Mechelen - Belgium

ESP Global Services are currently recruiting a Desktop Support Engineer to join our team based at one of our customer sites in Mechelen - Belgium.

We are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide, 24/7. Working as the Desktop Support Engineer you will provide on-site IT support resolving desktop problems and maintaining hardware in line with defined operating procedures and within agreed contractual service levels within a Corporate environment on a permanent basis.

We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.

A snapshot of what you will be doing:

·Respond to customer incidents and service requests and manage through to a successful resolution

·Deliver desk-side support services to the customer

·Deliver hard and soft break fix services for laptops and desktops across the site

·Provide standard and approved hardware and software support and maintenance on desktop devices

·Support, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements

·Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.

What are we looking for?

·At least 2-3 years’ experience of working onsite providing Desktop Support

·Able to demonstrate strong working knowledge of ITIL Service management framework

·Ability to work under pressure

·Excellent customer service skills, French/ Dutch and English speaker (B2 minimum) is required

·Good knowledge and experience in Microsoft Desktop Software and Operating Systems

·An understanding of network protocols, server hardware and configurations or other IT qualifications

·Ability to lift / move computer equipment weighing up to 50Lbs.

·A strong knowledge of MAC is highly desirable and will be prioritised

This role will be working a 9-hour day (including 1 hour for lunch) in a Monday – Friday 0930 - 1730

ESP offers a basic salary up to €32,000

Please apply now to be considered. We will endeavour to get back to all applicants by phone/email.

Reference ID: DSE - Mechelen

Job Types: Full-time, Permanent

Salary: €30,000.00 - €32,000.00 per year

Schedule:

  • Monday to Friday

Work Remotely:

  • No
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Plazo: 31-12-2025

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