Tipo de empleo: Full-time
Contenido de trabajo
Role Title: Service Desk L 1/2
Role Location: Mechelen, Belgium
Duration : Permanent
Mode : Onsite
Responsibilities:
Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance. Install, configure, and troubleshoot hardware and software components, including desktops, laptops, printers, scanners, and peripherals. Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup. Conduct Windows refresh activities, including operating system installations, software updates, and data migration. Provide exceptional customer service and ensure a positive end-user experience.
Qualifications:
Fluent in Dutch & French with basic English
Previous experience in a desktop support role, preferably at Level 1 or Level 2. Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup. Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting. Familiarity with software deployment and patching methodologies. Solid understanding of network connectivity, TCP/IP, and basic network troubleshooting.
Plazo: 20-01-2026
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