Digital Manager

☞ Novartis Belux

Ver: 99

Día de actualización: 09-11-2025

Ubicación: Vilvoorde Flemish Brabant

Categoría: Marketing / PR Ventas

Industria: Pharmaceutical Manufacturing

Posición: Mid-Senior level

Tipo de empleo: Full-time

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Contenido de trabajo

Summary

The Digital Manager leads the digital/AI culture, innovation and infrastructure, across the Novartis BeLux organization.

Accountabilities

About the Role

Digital culture

  • Cultivate a strong digital and AI mindset across all BE&E and Marketing teams, identify opportunities to increase digital savviness
  • Map and build relationships with key digital stakeholders in the market (eg. local innovation forums, conferences, etc.)
  • Lead the digital upskilling of the organization and facilitate as needed in collaboration with learning and capabilities

AI & Digital innovation

  • Translate internal simplification and business needs into digital/AI-driven opportunities
  • Capitalize on external digital/AI trends and emerging technologies in the pharmaceutical and medical environment, to propose solutions that can support overall business growth across our business and TAs

Digital governance

  • Develop and implement a comprehensive digital marketing roadmap (digital marketing channels, projects, measurement tools) tailored for BeLux, based on International and Western European Cluster (WEC) direction and priorities – align with BE&E objectives and cross-TA needs.

Digital Infrastructure

Be the platform expert and local-international SPOC for Marketing Tech and CRM systems

Be the technical expert on social media platforms

  • Responsible for platform integration and readiness in local infrastructure
  • Responsible for data compliance, IT security standards, troubleshooting, usage optimization, license management etc
  • Act as bridge between business, IT, and external partners

Dashboards & Analytics

  • Champion and enable data driven decision making across the business with insights from digital initiatives to enhance performance
  • Establish and re-evaluate KPIs to measure the effectiveness of digital commercialization activities, in close collaboration with the OCE managers
  • Integrate OCE metrics into company reporting structures, in collaboration with Data & Analytics team
  • Supervise and further integrate the OCE metrics dashboards, in collaboration with Data & Analytics
  • Own the website analytics tools for NVS platforms (ex NovartisPro, SFMC etc)

Job Requirements

  • BA or MA in business, marketing/digital marketing, communication or related field
  • 5+ years experience within a mid-to-large size company, responsible for building and executing digital (marketing) strategies
  • Understanding of and experience with digital marketing and sales technologies, such as CRM systems, Google Analytics, Social Media platforms, etc.
  • Fluent in English

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

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Plazo: 24-12-2025

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