IT Business Systems Analyst, Belgium

☞ Medtronic

Ver: 125

Día de actualización: 26-11-2025

Ubicación: Brussels Brussels Capital

Categoría: Recursos humanos IT - Software IT - Hardware / Redes Tecnologías de la información

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Contenido de trabajo

PATIENT MANAGEMENT IT CONSULTANT– EMEA

Careers that Change Lives
As Patient Management IT Technical Consultant, you will drive continued stakeholder engagement internally and with customers to ensure optimal use and integration of MDT technology, solutions and services.
You will execute on local business plans, coordinated with the country Operational Units and Patient Management function, and drive the IT and Data management and privacy aspects of the Tablet deployment process.
In partnership with Customer Hospital IT and key stakeholders, you will define account workflows to enable the smooth transition and adoption of tablets solutions at customer sites.


A Day in the Life

Key responsibilities include:

  • Conduct ongoing account profiling for solution deployment
  • Collate market requirements for Upstream/ Development
  • Provide expert knowledge for contracting, GDPR, data privacy, and data security topics
  • Support new product /app deployments
  • Provide post deployment support at Customer sites
  • Manage Tablet end of Lease process (act as country primary liaison)
  • Support Legacy Programmer transition at accounts

Daily Tasks

  • Connect and build partnership with local country Operating Units teams and Patient Management organization in Western Europe.
  • Build relationships with target accounts, understand their needs and priorities and collaborate with local field team to identify new Business opportunities
  • Responsible for implementation of Tablet solution (hardware, SW, connectivity, and integration into customer workflow)
  • Expert for contracting/GDPR and data security topic
  • Connect with IT Stakeholders in the Hospitals, clarify and overcome any technical issues and create a plan for implementation with MDT Field team
  • Support Customer IT stakeholders with ad hoc questions
  • Work closely with SHQ & Country Field Team to drive account plans toward set targets
  • Coordinate internally to ensure a smooth deployment and ongoing support handover to Tech Services EOC
  • Coordinate the solution delivery to meet business outcomes for both customer and Medtronic
  • Collaborate with W.E. colleagues to enable knowledge sharing across regions
  • Manage existing clients through full implementation process to go-live, ensure satisfaction and full system usability & availability

Must Haves

Requirements

  • At least 3-5 years of experience in an IT Consultancy, Implementation or IT Support role, ideally with experience working within a healthcare/ hospital environment.
  • Good common understanding of IT Infrastructure, Security and Data Privacy requirements in a regulated environment
  • Training experience of non-technical & technical Customers
  • Project Management skills
  • Bachelor degree or similar education
  • French speaking and fluency in English.

Personal characteristics

  • Effective communication and presentation skills.
  • Skilled at coordinating activities between different stakeholders and different business units
  • Effective in time management and prioritization management.
  • Self starter
  • Strong problem-solving and analytical skills including ability to work through details.
  • Strong client focus, influencer, thought partner and negotiator.
  • Ability to develop and foster business relationships with continuously changing stakeholder groups inside key customers’ organizations.

Nice to Haves

  • Track record of experience delivering or supporting IT Infrastructure in Hospitals
  • Experience as an IT Consultant and/or Pre-sales
  • Experience using CRM-systems and Service Support platforms

Your Answer
Is this the position you were waiting for? Then please apply directly via the apply button!

About Medtronic


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
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Plazo: 10-01-2026

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