Technology Expert (Level 5 ) - Deadline 21/03/2022

TASK DESCRIPTION

Non-exhaustive list of the tasks to be carried out in the scope of the contract.

The Process Automation specialist will contribute to RSP Office activities, such as:

• Identifying COTS workflow automation platforms (SAP, ServiceNow, MS Power Automate, UiPaths, etc.) that could complement the corporate process automation tool Compass Corporate
• Identifying use cases for such platforms in the Commission
• Contributing to feasibility analysis of customers interested in process automation tools
• Providing insight on how workflows implementation / execution could span multiple tools
• Elaborating on the principles and best practices of use of process automation, RPA and AI hyper automation in the Commission
• Collaborate with the other RSP+ supporting teams to facilitate coherent evolution of the portfolio towards increased use of COTS
• Identify and contribute to PoCs with COTS for process automation
• Contribute to the DSMP Process Automation cluster activities; assist in achieving clusters milestones
• Collaborate with Compass Corporate (the Commission’s corporate solution for proces automation) on boarding team and with BPM@EC to enable seamless process streamlining and automation on boarding for interested customers
• Liaise with partners in DIGIT and other DGs that conduct projects relating to use of COTS process automation and RPA tools
• Contribute to the corporate effort to define the criteria for identifying the added value of the COTS process automation platforms and their positioning in relation with the current IT landscape
• Contribute to clarifying the positioning of the Compass Corporate in relation with the COTS for process automation

REQUIRED EXPERTISE

• Experience in process automation methods and tools
• Strong knowledge and experience with BPMN 2.0
• Experience in projects undertaking integration of solutions and components in a multi-platform landscape (in-house / COTS as well as open source, on premises / cloud)
• Very Good knowledge of Development lifecycle and agile methodology
• Ability to work with a high degree of rigour and method
• Ability to grasp new concepts and understand new and complex domains very fast
• Rapid self-starting capability and experience in team working
• Ability to apply high quality standards
• Ability to participate in multi-lingual meetings, excellent communicator
• Technical writing skills in English
• Very Good knowledge of English (spoken, written).
• Excellent collaboration, communication and inter-personal skills
• Due to the particular nature of a large international organisation such as the European Commission, candidates should also have the following non-technical skills:
  – Ability to work in a multi-cultural environment, on large projects
  – Ability to participate in multilingual meetings Integration Architects focus on integration technologies that enable application and process integrations.

SPECIFIC EXPERTISE

• Strong expertise in process streamlining and automation at the technical, business or management level, familiarity with the contemporary tools and techniques for process automation
• Strong expertise on COTS for Process Automation (MS Power Platform, SAP, Service Now)
• Strong expertise, based on practical hands-on experience, with the hybrid cloud integration of COTS platforms such as SAP, MS Power Platform, ServiceNow, with the existing organisational IT landscape, including both:
  a. modern, “cloud native” SaaS (hosted externally)
  b. legacy on-premise IT systems (hosted in house)
• Ability to cope with fast changing technologies used in application architecture and design

OTHER PRECISIONS
We are looking for service provider with

• Experience as stated in the framework contract for the regarded profile
• Proven required and specific experience as described above
• Rapid self-starting capability and experience in team working
• Ability to do presentations in front of large and varied audiences
• Good planner, able to follow more than one subject at a time
• Proactive attitude, communicative (i.e. good listener) and customer/result oriented
• Able to deal mainly with technical stakeholders, but at the same time sensitive to the business side of Information Systems
• With strong analytical skills
• With a good deal of common sense and strong organisational skills
• With good communication, drafting and presentation skills
• Understanding, speaking and writing English (at least B2 level) (French is an asset)

The following are considered advantages:

• In depth knowledge of enterprise architecture.
• Knowledge of TOGAF (The Open Group Architecture Framework).
• Knowledge of ARIS (BPM tool).
• Experience in the field of modernization of a complex organization.
• Experience with Agile@EC / SaFE
• Familiarity with JIRA Issues & Project Tracking
• Experience with methodologies and standards such as ITIL and Prince2
• Experience in both business and IT
• Experience in public service organisations

Given the necessity to readily become operational in the Commission context, the following are considered significant advantages:

• Experience with middleware integration platforms
• Experience with micro-services, macro-services and event-management based architectures
• Experience with the Commission’s Reusable Solutions Platform, in particular with Compass Corporate
• Familiarity with the Commission’s systems such as Single Digital Gateway, SUMMA, eGrants, eProcurement, ARES, COMREF, SYSPER, etc.
• Familiarity with CoRA (Corporate Reference Architecture) and EIRA (European Interoperability Reference Architecture)