Field Engineers

View: 170

Update day: 04-11-2025

Location: Brussels Brussels Capital

Category: High Technology IT - Software

Industry: Information Technology & Services

Position: Entry level

Job type: Full-time

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Job content

Brayton Global is a fast growing company based in Brussels, Belgium, and specialized in IT.Key Responsibilities

Understands basic user technology issues and provides solutions based upon basic proven methods.
Researches, evaluates, and provides technical solutions to address defined business requirements. Identifies alternatives and present recommendations that meet user needs and comply with established standards.
Interacts with clients to process basic service requests or resolve basic technical problems.
Replaces and rebuilds hardware components as needed.
Installs/removes/configures basic software applications.
User account administration
Procurement in accordance with corporate guidelines
Compliance with purchasing licensing guidelines
Coordinate local support vendor relationships
General site application support & troubleshooting
General network, telecom & server support
Ensures call tickets are updated and closed in a timely manner. Escalates calls to Manager, Field Service and/or other teams as required.

Job Description

Must have excellent understanding of personal computers, peripherals & associated accessories. Solid understanding of personal computing applications (MS-Office 365, Teams, Visio, Outlook, etc.).
Excellent working knowledge of networks and server infrastructure.
Responds directly to clients regarding routine requests in a timely manner.
Assists colleagues in providing counsel to others on complex issues; aids in the development of strategies for achieving client goals.
Good analytical and problem-solving skills, with strong attention to detail.
Strong interpersonal skills with excellent written and verbal communication abilities.
Self-motivated with the ability to function independently in a deadline driven work environment.
Good understanding of computer systems validation is desired.

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