Field Service Representative A400M

☞ Airbus

View: 120

Update day: 16-11-2025

Location: Brussels Brussels Capital

Category: Executive management Mechanical / Technical Maintenance

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Job content

Airbus Defence and Space SAU

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world’s leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

Job Description

Description of the job

A vacancy for a Field Service Representative has arisen within Airbus Defence & Space in Diegem (Belgium) .

The successful applicant will join Services Department .

Tasks & accountabilities

Your main tasks and responsibilities will include:

Work closely with the customer engineering team to track, resolve, and implement solutions

Main point of contact with the customer’s maintenance and operational organization after entry into service

Build and maintain relationships with the customer’s technical organization to identify and address operational concerns in technical documentation, procedures, daily operations, etc.

Assist the customer in tracking and resolving technical faults across the fleet

Provide guidance to resolve any relevant troubleshooting and support their performance of maintenance tasks

Stay current on maintenance progress

Provide technical assessment on frequent spare parts requests that may impact aircraft availability

Identify and address unforeseen requests related to fleet operation

Provide technical guidance to customer aircraft technicians

Inform and coordinate with the customer on procedures to report technical trouble, the procedure for component warranty management, and the process to implement any modification as per the service bulletin for the aircraft

Continually assess the aircraft fleet operational activity and report any relevant support issues

Ensure that all queries are appropriately answered

Assess the aircraft status before arrival of the working party before maintenance

Liaison with engineering appropriate organizations and the customer

Other duties as assigned

Required skills

We are looking for candidates with the following skills:

Minimum five years’ experience in Aircraft Maintenance Engineering or Aerospace Engineering

EASA licence and/or A.M.E. license or equivalent will be considered an asset

Currently located in Diegem (Belgium)

Must possess superior customer service and relationship building skills

Must be able to communicate effectively in English, Spanish and French will be and asset

Expert coordinator of support services

Flexibility and ability to adapt in a dynamic environment

Superior analytical, critical thinking and problem solving skills

Valid passport and the ability to travel internationally for training and meetings and work as required


This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
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Deadline: 31-12-2025

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