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1st line helpdesk
Vue: 125
Jour de mise à jour: 16-11-2025
Localisation: Brussels Brussels Capital
Catégorie: IT - Logiciel
Industrie: IT Services IT Consulting
Niveau: Entry level
Type d’emploi: Full-time
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le contenu du travail
1st line support agent for our service desk at clinic St Jean in Brussels.- Someone who is perfectly bilingual, FR/NL
- Someone who ideally already has some experience in 1st line work
- General broad IT knowledge, Windows, Office365, Basic Network knowledge, Telephony, Printers, AD, Citrix
- Team player
- Working hours Mon-Fri in shifts between 08.00 and 18 hours
- Fast learner on the job
- multifunctional, not only telephone support, but also on-site support (helping users,
- A very varied job with a lot of room for initiative
- To replace a long-term absence
- Duration, 3 months with option for extension
- Starting date: asap
- About 2300 users
- 800 tickets per month (incidents, service requests)
- Helpdesk team of 8 people, of which 5 are general support and the others are specialised in Citrix servers, telephony, hospital-specific software, etc.
- Easy access by train (Brussels North is an 8-minute walk)
- Parking garage around the corner
- great team to work in
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Date limite: 31-12-2025
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