Country Manager

Introduction

RIDE WITH VOI TO THE FUTURE

Launched in August 2018, Voi is a Swedish micro mobility company offering electric scooter and bike sharing in partnership with cities and local communities around Europe. They believe that light electric vehicles can be part of changing how people move in cities by providing a more sustainable and fun solution to established transport modes. They want the transformation to happen in the right way—through innovation, open and transparent dialogue with cities and governments and by adapting to local needs. At Voi, they know that diversity fuels innovation & creativity and they welcome people from diverse backgrounds and experiences to take part in their journey. Join Voi and ride the future with them!Are you ready to embark on a Voiage?

Voi is coming to Belgium and they are looking for a Country Manager to join their team in Brussels! At Voi, they’re committed to creating safe, sustainable micro-mobility for everyone, and they are looking for smart and dedicated people to join the mission.

Company/Department

As Country Manager, you will be responsible for the performance and results of the local business in Belgium. The CM is the primary voice of Voi in their country, in charge of market development, representing Voi to external stakeholders, week to week operational management and long term strategic planning for the growth of their country.

Function information

YOUR MISSION AT VOI

As the Country Manager, you’ll be reporting to the General Manager for their region. You are the direct manager for the Operations team and City Success/Partnerships managers of the market. You will also work closely with the Policy and PR teams and represent Voi in the media and with other external stakeholders such as city regulators for their market.

• Country strategy:Responsible for steering the country business and long term planning together with the GM through setting monthly, quarterly and annual strategic plans
• Market development, policy and city success:Responsible for market development which includes developing the market plan, unlocking cities, improving city relations, ensuring compliance with and influencing market laws and regulations, and representing the business externally
• P&L ownership: accountability for tracking and ensuring team performance against plans on a weekly basis to hit operations-related P&L goals
• Day-to-day steering:Weekly country management, responsible especially for overseeing and steering the country’s Operations, policy, PR and city relations functions
• Face in the media:Responsible for public representation of Voi in the media and establish Voi’s brand positioning in the country
• Team leadership:Responsible for people management of their reports, developing a solid team and shaping an effective and positive team culture
• Budgeting and planning:Responsible for budget, staff, resources, workforce planning and succession planning within the country, together with the GM
• Voice of the market:Representing the market’s need to HQ teams and ensuring solid central and cross-marking collaboration and sharing of best practices and insights.

Requirements

WHAT YOU’LL NEED TO EMBARK

• 6+ years of proven work experience from areas within business management, operations, strategy or similar. Experience from high-growth operations or start-up is a bonus
• Fluency in English, Flemish and French is a requirement
• Experience in guiding a cross-functional team and desire to invest in developing them
• Proven effective project management skills and prior experience of supervising stakeholders internally, including creating business cases and working with senior management
• Experience working with and effectively influencing external stakeholders, such as partners, government and media
• Bachelor or Master of Science within business, economics, engineering or similar

WHO YOU ARE

• Skilled leader, comfortable in a management role with several direct reports where you evaluate performance and also coach them towards excellence
• Solid organisational skills, with the ability to handle several tasks and projects at once where you always propel the progress of the work forward
• Adaptable to changing circumstances in a ever-growing and innovative environment, where you need to be able to work with no supervision and implement tasks quickly
• Pragmatic mindset and in-depth knowledge within Operations, where you continuously evaluate the current structure to find potential improvements
• Solid communication skills. Able to effectively handle several stakeholders, including building trusted relationships with cities
• Goal-oriented personality, that perceives challenges as opportunities to grow and handles problems when they appear

Offer

WHY VOI

Micro-mobility is ever evolving, and no day is like the other. Working at Voi is more than simply having a job; their People Promise includes a personal Voiage where you will grow as a professional and be part of a team and culture that builds something meaningful for society. As a Voiager you’ll not only be part of their growth, but their purpose, voiage and culture. It also includes:

• A role and position that enables you to be part of building and shaping an industry, company and a team
• A position with great impact opportunities
• Close collaboration with other markets to create best practices across markets
• Travel to visit the markets and close work with HQ functions
• Great possibilities and work that makes a differenceand be part of an urban and sustainable transformation - changing the way people move around cities