Customer Service Representative

☞ Synergie Belgium

Vue: 140

Jour de mise à jour: 16-11-2025

Localisation: Mechelen Antwerp

Catégorie: Conseil / Service client IT - Logiciel

Industrie: IT Services IT Consulting Motor Vehicle Manufacturing Financial Services

Niveau: Associate

Type d’emploi: Full-time

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le contenu du travail

Are you an analytical thinker? Do you have an affinity with technology? Are you a born multitasker and do you have good time management skills? Do you have a customer-oriented mindset? Working under pressure motivates you? Then continue reading!

For one of our clients in Mechelen we are looking for a Customer Service Representative. As a Customer Service Representative you would be a member of the sell sphere within a fast growing international and innovative environment, in the biotech industry.

A Selection Of Your Tasks
  • Assist with complaints, orders, errors, account questions, billings, cancellations and other queries.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Placement of orders, refunds or exchanges.
  • Open and maintain customer accounts by recording and updating account information.
  • Answer questions about warranties or terms of sale.
  • Aid in product recalls.
  • Logging and administering of service requests.
WAT ZOEKEN WE?
  • You have an excellent knowledgde of Dutch and English (spoken and written).
  • You have an affinity with technology out of previous jobs.
  • Conflict solving is not a problem for you.
  • You are customer and quality focused.
  • A born teamplayer is what describes you.
  • You have experience within administration and have well-developed documentation skills.
  • You are good with computers and you have a good understanding of software.
  • You have a knowledge of MS Office programs, such as Excel.
Other qualities the company is looking for in a good Customer Service Representative:
  • Well-developed listening skills
  • Good multitasker
  • Excellent analytical and organization skills
  • Good telephone skills
  • Well-developed documentation skills
  • Good time management skills and able to work under pressure
  • Accurate and attention to detail
  • Clear communication
WAT BIEDEN WE?
  • We offer you an exciting job in a fast growing international and innovative environment where you can work with top entrepreneurs in the biotech industry. We offer you an appropriate compensation package.
  • Flexibel working hours: starting between 7:00 and 9:30 (to discuss with team).
  • Telework is possible: 3 days from home, 2 days from the office.
  • As a Customer Service Representative you will receive an on-the-job training.
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Date limite: 31-12-2025

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