Customer Service Representative
Vue: 125
Jour de mise à jour: 16-11-2025
Localisation: Mechelen Antwerp
Catégorie: Administratif / Commis / Assistant Direction
Industrie: Industrie
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Job Purpose and Impact
The Customer Service Representative will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
- Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor’s degree in a related field or equivalent experience
Date limite: 31-12-2025
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