Customer Support Officer (Manufacturing Business Unit)

☞ Materialise

Vue: 96

Jour de mise à jour: 27-11-2025

Localisation: Leuven Flemish Brabant

Catégorie: Conseil / Service client

Industrie:

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le contenu du travail

LEUVEN, BELGIUM

SALES & BUSINESS DEVELOPMENT

HYBRID

FULL-TIME

ENGLISH CV

As a Customer Support Officer, you will be the first point of contact for our customers as well as our internal and external partners. Your primary responsibility will be to ensure that we provide the best possible customer service. You will manage the entire order process, from intake to the delivery of the ordered goods. While your main focus will be on supporting our Belgian and Dutch clients, you will also provide backup support for the UK and Scandinavian markets within our HUB.

What you will do
  • Guide clients through selecting the right 3D printing techniques and prepare accurate price proposals in close collaboration with production departments
  • Actively follow up with clients and close deals to drive business growth
  • Collaborate with customer support, design, production, account management, and shipping teams to ensure successful project delivery
  • Maintain consistent communication with clients throughout the sales cycle, closely monitoring project progress and addressing their needs
  • Think creatively to develop the best technical and commercial solutions tailored to customer requirements
Your profile
  • A commercial flair and efficient communication skills are essential
  • You are service-minded and customer-oriented
  • You work accurately and have strong administrative skills
  • Willingness to exceed customer expectations and deliver high-quality service
  • Enthusiastic team player with a flexible, organized, and detail-oriented approach
  • Fluent in Dutch and English

What we offer

Healthy life-work balance
When creating a better and healthier world, a good place to start is with yourself. That’s why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.
Hybrid working & flexibility
Personal growth and career advancement
Team building
Innovation is key
Location and type of contract
  • Leuven, Belgium
  • Full-time
  • Hybrid
  • Entry level
  • CV in English

Working at Materialise

Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.
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Date limite: 11-01-2026

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