Dutch & German Speaking Service Coordinator in Ghent (Hybrid)

☞ Cross Border Talents

Vue: 125

Jour de mise à jour: 18-11-2025

Localisation: Ghent East Flanders

Catégorie: Autre

Industrie: Staffing Recruiting

Niveau: Entry level

Type d’emploi: Full-time

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le contenu du travail

Rev up your career with an exhilarating opportunity in the automotive hub of Ghent! We are a driving force in the automobile industry, committed to delivering excellence and exceeding customer expectations. As we accelerate our expansion, we’re on the lookout for a dynamic Bilingual Service Coordinator fluent in both Dutch and German (minimum B2 level) to join our passionate team. If you’re ready to steer your career towards success, this is the ride for you!

Position Overview: As a Bilingual Service Coordinator, you will be the linchpin of our customer service operations, bridging the gap between our esteemed clients and our expert service team. This hybrid position combines the best of both worlds, offering the excitement of a dynamic office environment in Ghent while providing the flexibility for remote work.

Responsibilities:

  • Bilingual Communication Maestro:
    • Effortlessly communicate in both Dutch and German to provide stellar assistance to our diverse clientele.
    • Handle customer inquiries and concerns with finesse, ensuring satisfaction through verbal and written communication channels.
  • Customer Relationship Extraordinaire:
    • Cultivate and maintain strong relationships with clients, acting as a trusted point of contact throughout the entire service journey.
    • Proactively engage with customers to anticipate needs, exceed expectations, and ensure a seamless service experience.
  • Coordination Maestro:
    • Coordinate service appointments, acting as the liaison between customers and our skilled service team.
    • Collaborate with various departments to streamline processes and enhance overall service efficiency.
  • Problem-Solving Dynamo:
    • Tackle customer concerns head-on, demonstrating creativity and efficiency in finding solutions.
    • Collaborate closely with technical experts to troubleshoot and resolve issues, ensuring customer satisfaction.
  • Data Virtuoso:
    • Maintain meticulous records of customer interactions and service activities.
    • Generate insightful reports to contribute to ongoing improvements in our service delivery.
Requirements:

  • Fluency in both Dutch and German (minimum B2 level).
  • Proven experience in customer interaction, preferably in the automobile industry.
  • Exceptional communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Tech-savvy with proficiency in Microsoft Office and CRM software.
Perks and Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive health and life insurance coverage for your well-being.
  • Hybrid work model, providing flexibility for a healthy work-life balance.
  • Opportunities for professional development and career advancement.
  • A vibrant and inclusive company culture that celebrates success and fosters collaboration.
Rev up your engines and accelerate your career by sending your resume!
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Date limite: 02-01-2026

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