Graduate Customer Service Representative

☞ IZ Recruit

Vue: 135

Jour de mise à jour: 16-11-2025

Localisation: Brussels Brussels Capital

Catégorie: Administratif / Commis / Assistant IT - Logiciel IT - Matériel / Réseaux Informatique

Industrie:

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le contenu du travail

Ready to jumpstart your career in a fast-growing startup!

You do not need previous experience in the same role to be considered for job.

  • Do you have a first experience in a customer contact role?
  • Do you have a sharp entrepreneurial spirit?
  • Do you have an empathetic approach and the desire to be part of a great company that not only talks about looking after its employees well but really does?

What they offer you:

  • Growth opportunities upwards and cross-departmental (and you don’t have to wait 5 years for it!
  • Amazing extra-legal benefits, including a wellness budget and 30 days paid holidays
  • Starting salary of 33K annual gross with a 3/4K annual increase thereafter (up to 4 years)
  • Remote and office working options
  • Play a key role in the success of the company and be highly valued
  • Open, respectful, and fun company culture

This Brussels grown business burst onto the scene a few years ago and has not looked back since! To give you an idea of their innovation and growth, their customer service team has already reached around 15 people, who offer outstanding service, always with a smile.

Your role:

  • Growing a deep understanding of the product
  • Assisting customers to make the purchase process, financing options, subscriptions etc and to get the most out of their purchase and use all features to the fullest
  • Providing customer feedback to the business to enhance product development
  • Constantly looking at how to improve the customer experience in terms of processes
  • Troubleshooting, looking for both effective and efficient solutions for problems
  • Overall, enjoying being an integral part of each customer’s satisfaction

About you:

  • Entrepreneurial spirit!
  • Native level French and fluent English (German is a plus)
  • Bachelor degree
  • Has 0-3 years experience in the same role with at least a first experience in a customer contact role
  • Is able to make a customer smile, even from behind a phone or computer
  • Combines strong empathy with a solution-minded, goal-oriented mindset and approach
  • A true team player who takes ownership and looks out for your colleagues

Job Type: Permanent

Benefits:

  • Additional leave
  • Bicycle plan
  • Company computer
  • Continuing education credits
  • Flexible schedule
  • Food allowance
  • Hospitalization insurance
  • Wellness program
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Vacation money

Language:

  • French (Required)

Work Remotely:

  • Yes
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Date limite: 31-12-2025

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