Senior Program Manager

About Us:

Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.

Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.

The Opportunity:

As a Senior Program Manager, you will be responsible for execution and delivery of Sitecore Product portfolio initiatives. You will be driving initiatives and features milestones, resolving x-team dependencies, reporting on team’s progress and issues, and working with engineering teams to achieve their roadmap goals and commitments. You will be driving process executions through Agile scaling framework SAFe, working with Product Management on backlog creation and prioritization, and guiding the teams through all phases of Agile development. As a member of APMO team you will be working on figuring out best PMO practices, tooling, processes, scaling techniques, improvements, and communication channels to ensure transparency and visibility into the Product portfolio.

What You’ll Do:

• Manage Program initiatives from conception to GA releases and post release maintenance
• Establish and communicate deliverables timelines and milestones within scaling methodologies and Agile Framework
• Report initiatives’ progress throughout various channels and means to ensure full transparency and clear understanding of current and upcoming work
• Work with Product and Engineering teams to facilitate architectural design discussions, planning sessions, drive estimation sessions, identify, and resolve x-dependencies and roadblocks
• Drive roadmap creation when necessary and manage delivery expectations from the team to the leadership level
• Coach leaders, teams, engineering, and product manager on APMO process, scaling techniques, and methodologies used
• Work with APMO team members on improving and adjusting APMO process, methodologies, and tool sets to accommodate Product Roadmap and team needs

What You Need to Succeed

• 6+ years of Agile Program management and Agile Scaling Experience
• Hands on experience and deep knowledge of SAFe framework. Experience with other Agile scaling framework is a plus
• PMO experience in highly dynamic tech environment with multi-phases initiatives and high complex x-team dependencies
• Proficient usage of requirements and issue tracking tools such as JIRA, Azure DevOPS, and others
• Extensive experience with program roadmap tools and solutions (i.e. JIRA Advanced Roadmaps, Aha, Miro Roadmaps, etc.)
• Strong organizational and program management skills to manage a wide range of incoming requests and responsibilities
• Strong communication/presentation skills to effectively interact with teams and leadership

Additional Skills That Could Set You Apart:

• BA/BS degree or relevant experience
• Certificate(s) in PMP, SAFe, SCRUM preferred

Why you should click ‘Apply’:

• We are passionate about new technologies and growing! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
• Great team and company culture! You can find out more about our company culture, a typical day in the Engineering team, and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.
• Great benefits!We offer a competitive compensation package including competitive base salary, annual bonus, and strong benefits program.

How we hire

At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.