System Support Specialist

☞ LDNY People

Vue: 125

Jour de mise à jour: 08-12-2025

Localisation: Mons Hainaut

Catégorie: Conseil / Service client IT - Logiciel

Industrie: IT Services IT Consulting IT System Testing Evaluation IT System Operations Maintenance

Niveau: Mid-Senior level

Type d’emploi: Contract

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le contenu du travail

Role: System Support Engineer (LEVEL 2-3 support)

Location: Mons, Belgium

Contract initially until Dec 2024 but possibility to roll over

Must have security clearance to SC/DV or NATO levels

Scope of role:

Support and maintain web applications operating on the NATO Secret network in support of NATO and its integrated commands

• Join the existing second-level support team to assist in troubleshooting, deployment, development and other second-level support tasks for a distributed Web application developed mainly in C#/.NET Framework, with MS SQL Server backend and Javascript-based frontend

• Daily monitoring, patching, and troubleshooting the application remotely, support the internal replication mechanism and configuration and propose improvement strategies

• Participate in the transition stage for new application versions rollouts, including engineering tests, deployment strategies and application-level testing

• Networking protocols & topologies (TCP/IP configuration and troubleshooting)

• Backup (configuration, administration, troubleshooting)

• Disaster Recovery (HW/OS/Storage - planning, implementation, testing, documenting

• Change/Configuration management

Requirements Description: Essential level 2 support qualifications

As a minimum, the individual will demonstrate a high degree of expertise and proven experience in the following technologies/languages/areas:

- In-depth knowledge of hosting platforms based on Microsoft Windows Server 2012/2016/2019

- Windows server administration, remote administration and monitoring

- Sound knowledge in the administration of Microsoft SQL Server

- Experience in support Internet Information Services Web applications

- Very good scripting experience with MS SQL and MS Powershell

- Experience in the migration of system data from one

- Experience with MS Azure and DevOps

- Experience in upgrading hosting platforms and applications to newer versions

- Excellent time management skills, prioritisation ability and a demonstrated successful work under minimal supervision.

- Proven ability to communicate effectively orally and in writing in English.

- Ability to cooperate smoothly in a multi-national environment.

Skill, Knowledge & Experience:

Desirable: level 3 support qualifications or background would be an advantage.

- Splunk Enterprise configuration and deployment

- .NET framework

- Object Oriented Programming

- C# development, JavaScript, Angular

- SOAP/Rest web services

- Neo4j and/or Elastic Search

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Date limite: 22-01-2026

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