Front Office Employee

Job content

For YAYS Antwerp Opera, the first YAYS aparthotel in Belgium, we are looking for a team of enthusiastic hospitality talents with a curious spirit and a love of storytelling.

The YAYS Insiders

At YAYS, front office staff are much more than receptionists. They are local experts who give the job their personal touch and extra local flavour, sharing facts, stories and recommendations with guests that won’t settle for an impersonal hotel experience and want to tap into the local spirit. That’s why we call them the ‘YAYS Insiders’. Sure, they are always ready to offer practical help, but local knowledge is where they make a difference in a guest’s experience.

Could this be you?

This is what you’ll be doing:

• Handling check-ins and check-outs

• Handling payments

• Handling communication

• And most importantly, represent the YAYS lifestyle brand and help our guests make the most of their YAYS experience

• No uniforms: casual-chic appearance, come as you are!

• Most excitingly, you’ll be part of the pre-opening team of YAYS Antwerp Opera

If you are YAYS, you:

• are curious and passionate about hospitality

• are native or fluent in English and Flemish, other languages are a plus

• have hands-on mentality, proactive and able to show initiative

• quick to adapt and flexible to changes

• able to work independently, responsible and organised

• share an enthusiasm about Antwerp and the neighbourhood

Awesome to have:

• At least 3 days or more availability, preferably full-time

• Willing to work on shifts (including weekends, public holidays, and evenings)

• Genuine interest in the YAYS neighbourhood concept

• Passion about Antwerp

YAYS Aparthotels

YAYS combines the best of hotel hospitality and independent accommodations, in an innovative aparthotel formula, offering turn-key serviced apartments for short to long stays.

Besides apartment stays and more traditional hospitality services, YAYS offers guests valuable local knowledge and unique experiences co-created with a network of neighbourhood businesses and attractions.

A purpose-driven brand, YAYS is committed to connecting travellers with the essence of Europe’s neighbourhoods, while helping those neighbourhoods thrive.

• Headquarters in Amsterdam

• 15 properties in Europe - and counting

• European leaders in serviced apartments

• An international company with 15+ nationalities

YAYS Antwerp Opera:

• Starting in November 2021

• Operational opening: winter 2021/’22

• 94 serviced apartments

• A brand-new team!

What is in it for you?

• Salary, holidays, holiday payment

• 50% discount for stays with YAYS and Short Stay Group in Europe

• 25% discount for friends and family

• Connection with a lively neighbourhood

• Flat hierarchy, quick decision-making, and lots of freedom to make impact

• Ability to bring your own personality to the YAYS concept

Does this sound like you?

Submit your motivation letter and CV via the following link: https://yays.recruitee.com/o/front-office-employee-antwerpen

Applications by mail will not be followed up, please use the link as mentioned above.

Verwachte startdatum: 1/11/2021

Dienstverband: Voltijds, Deeltijds, Bepaalde duur, Onbepaalde duur

Werkschema:

• Avondwerk
• Dagdienst
• Flexibel werkrooster
• Weekend
• Werken op feestdagen

Thuiswerken:

• Nee