Help desk medewerker | Ieper

☞ Adecco

View: 140

Update day: 16-11-2025

Location: Ypres West Flanders

Category: IT - Software

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Our client designs, develops, tests and markets advanced integrated semiconductor products. Our devices meet the world’s growing demand for greener and safer cars that are fun to drive, smarter appliances, modern medical devices and conscious buildings.Working at our client means working with innovative, enthusiastic colleagues. With over 1,500 people in 12 countries on 3 continents, Melexis is rapidly growing.As a 1st Line Service Desk Agent, you will work in an experienced team that is the first point of contact for internal users dealing with all kinds of IT problems. You will co-represent the IT (support) department towards the local site management, partners and suppliers.More Specific You WillIdentity and respond to incoming requests (phone, email, ticketing system, monitoring software).Work on 1st line incident and request management (following existing procedures to fix incidents and resolve requests).Install, maintain, repair computer hardware and peripherals.Install and upgrade software.Keep accurate records of IT hardware, order equipment if needed.Support networking, conferencing and IP telephony devices.Implement and supervise IT safety and security regulations.Create and maintain manuals and procedures.ProfielMinimum 2 years in IT environmentStrong knowledge of Windows 10, Linux, AndroidUnderstanding of Windows/Linux based networkingUnderstanding computer hardwareKnowledge of common office applicationsGood people skills and patienceGood written and verbal communication skills in Dutch and EnglishGood analysis and troubleshooting skillsYou are a continual (on-the-fly) learnerUnderstanding of the ITIL framework is a plusAanbodA challenging job in a dynamic high-tech international environment.An enjoyable, team-oriented and professional atmosphere in a flat-structured organisation with collaborative culture.The opportunity to take ownership of your professional passion and build an enjoyable career.Versatile development opportunities in the leadership or expert track.Interesse? Aarzel dan niet om te solliciteren via de sollicitatieknop!Vragen? Irina Jung helpt je graag verder. Per telefoon op 058/31 44 22 of via mail veurne.137@adecco.be.Is dit jobvoorstel niet helemaal wat je zoekt? Wij gaan graag het gesprek met je aan om je op maat te begeleiden naar die nieuwe uitdaging!Tip: Solliciteren = wees voorbereid. Ga naar de website van Adecco: www.adecco.be en klik op de link ‘sollicitatietips’ waar je tips kan terugvinden maar ook je persoonlijke coaching map kan aanmaken. Of waar je alsnog op zoek kan gaan naar andere vacatures.Veel succes en hopelijk tot binnenkort!
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Deadline: 31-12-2025

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