IT Helpdesk Support| Onsite | Fixed contract | Zaventem

☞ Adecco

View: 135

Update day: 26-11-2025

Location: Zaventem Flemish Brabant

Category: IT - Software

Industry: Staffing Recruiting

Position: Entry level

Job type: Contract

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Job content

We are looking for an IT onsite support engineer for a company located in Zaventem.You will be working onsite with an important client in Ternat.Your TasksAs an IT onsite support engineer you update on weekly basis attendance timesheet, to be issued in SharePoint.You attend periodical meetings with the client leadership.You work properly with the client’s ticketing system and you deal with incidents and requests in accordance with SLA’s.You give priority to VIPs’ cases and high priority cases pointed out by the client’s leadership.You cooperate with the client’s teams in the resolution of local cases.You support remotely users, if needed.Furthermore you provide new joiners with their equipment (computer, mobile phone, tablet, etc.) and make sure everything is properly installed/configured in accordance with the client’s standard.You assists customers with the installation, configuration, and ongoing usability of computers, peripheral equipment, software, tablets, smartphones, and other electronic devices within established standards and guidelines.You contact end users especially in case of Very Dissatisfied responses, leading to final resolution of the issues they experienced as well as to avoid future reoccurrences of such cases.You support the client’s remote teams, in case of site’s servers/network devices require local intervention.You support local meetings/conference rooms, and update this in a report on a weekly basis to be issued in SharePoint with status of local meeting rooms.Lastly you keep track of spare items in stock, updating this in a report on a weekly basis to be issued in SharePoint.ProfielYour Profile
  • You have very good knowledge of English, French and Dutch
  • You preferably have 2-3 years’ experience in IT support or you have very good IT skills
  • You have good knowledge of Windows 10/11
  • You can install, upgrade, support and troubleshoot Windows, Mac and any other authorized desktop software/ applications.
  • You can install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile.
  • Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devices.
  • You are customer oriented and you ensure good end-user liaison.
  • You can work independently and in team.
  • You can work under pressure.
  • You are polite and can organize your work without supervision.
  • You are flexible: out of hours support (on call / call out) may be required on some occasions.
AanbodOur Client OffersA competitive salary and additional fringe benefits like a car, meal vouchers, a telephone, insurance, ...A secure job in an exponentially growing international companyExciting projects in your own responsibility with diverse challengesWonderful team spirit and a great working atmosphere in a friendly teamDirect and open communicationVery good opportunities for professional and personal further development thanks to our human resources development programMentor program for an easy start for new employeesRoom for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processesInterested? You can apply by clicking the blue Solliciteer-button, by calling 022557130 or through Kortenberg.307@adecco.be.
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Deadline: 10-01-2026

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