Administratief Assistent Halftijds

Doelstelling

Voornaamste taken

Provide administrative support to the assigned teams by implementing administrative and accounting systems, procedures and policies in order to ensure effective and efficient operations.

Key Result Areas & Tasks

Customer Service
– Provides the highest level of customer satisfaction by aiming to meet and exceed customers’ expectation of the department
– Informs team leads and concerned team members on a regular basis about important calls/requests from customers

Processes, procedures, policy and compliancy
– Implements efficiently the administration of procedures and processes of the company in own department
– Contributes to the identification and implementation of more efficient operating practices and procedures within the department and where applicable within the company
– Ensures that the department administration is done in adherence to Merck’s policies and procedures
– Acts as a gatekeeper for MSD compliancy rules, policies and mindset
– Gives input to the compliance officer, team lead and members on SOPs, compliancy rules and regulation

Financial support
– Ensures that purchases are covered by Purchase Order requests and are in accordance with the global procurement procedure
– Ensures the follow-up of financial processes from order to payment
– Monitors team budgets in SAP and provide regular feedback on budget status to department head
– Gives input to the budget owners on budget status

Internal Communication and team work
– Communicates frequently and effectively with internal stakeholders to ensure that goals and objectives are met
– Pro-actively ensures coordination between departments in resolving day-to-day administrative and operational problems
– Delivers high quality support to the healthcare professionals

Secretarial and administrative support to department (head)
– Day-to-day administrative/secretarial support is provided in a timely manner (eg. scheduling meetings, correspondence,, data collection )
– Reads and analyzes incoming mail, requests and reports in order to determine their significance and ensure appropriate action/follow-up (eg distribution, highlight priorities, ensure deadlines are respected)
– Prepares business correspondence according to required procedures or based on guidance of the department head
– Handles telephone calls in an efficient way (eg transfers to the right contact person, take notes and ensure appropriate follow-up)
– Develops report and data templates that contribute to a simplification of the department administration
– Ensure effective document and record management in line with policies and procedures

Project management
– Provides assistance to department projects to meet project objectives
– Disseminates project information in a timely manner to all relevant parties
– Within the pool and team be subject matter expert on assigned topic

Profiel

Wat bieden wij?

Tormans invests in your future by offering appropriate training, personal guidance during the execution of your projects, advice and customized coaching.
Our projects are located at the most important (inter)national companies in various sectors, which means you will be introduced to the most modern techniques and the most diverse installations so that you can develop your knowledge and talent to the fullest.
In addition to an open-ended contract with an attractive, tailor-made salary, we offer numerous extra-legal benefits, including meal vouchers, a daily allowance, company car, hospitalisation insurance,…
At Tormans you can count on a professional, personal and honest no-nonsense approach.