Application Support Specialist (ITSM)

☞ Enterpryze Consulting Ltd.

Visualizza: 135

Giorno di aggiornamento: 16-11-2025

Località: Mons Hainaut

Categoria: Consiglio di amministrazione

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Contenuto del lavoro

Application Support Specialist (ITSM)


  • Working Location:Mons, Belgium
  • Security Clearance:NATO Secret / SC
  • Language:High proficiency level in English language


EXPERIENCE AND EDUCATION:


Essential Qualifications/Experience:

· System level knowledge on BMC ITSM toolset and its capabilities
· Experience in:
ü Oracle database application development and maintenance
ü management systems implemented at NCIA
ü CMOS AtriumEAl and Reconciliation methodology
· ITIL Service management knowledge
· System level knowledge on BMC AOOM toolset
· System knowledge on BMC API


DUTIES/ROLE

  • Daily management of ITS on NS, NR and NU: Profile Management ILicensingI Application Configuration
  • ITSM development, support and maintenance for Incident Management IChange (and release) Management
  • Request Fulfilment IService Level Management I Asset lifecycle
  • Development of additional features and processes in ITSM: Problem ManagementICapacity Management
  • Availability Management
  • Maintenance and troubleshooting of Oracle database applications
  • Support ADDM deployment in the 3 networks (NSJNUlNR)
  • Migration to Intel based platforms and stop of Solaris
  • Migration to ITSM 8.1
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Scadenza: 31-12-2025

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