Communication Manager - Storyteller

☞ Sinch

Visualizza: 115

Giorno di aggiornamento: 16-11-2025

Località: Antwerp City Antwerp

Categoria: Marketing / PR

Industria:

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Contenuto del lavoro

About New Business Vertical

The New Business vertical is responsible for delivering innovative solutions, connecting people and brands, bringing value using next-generation channels.

We provide full conversational solutions, using the power of all conversation channels, integrated with our AI, and providing a human handoff when necessary.

The New Business vertical has extensive experience in testing and launching new scalable solutions on the market, through conversational platforms and next-generation channels.

The structure is composed of businesses involving OTT channels like WhatsApp, Instagram, Facebook Messenger, Apple Business Chat, Line, KakaoTalk, and others, Telco channels like MMS, RCS, and others.

In addition to integrating solutions involving Chatlayer, S4M, Inbox, making experiences valuable for our customers and consumers.

Our team is composed of multidisciplinary specialists in the areas of customer excellence, next-gen channel partnership, data & analytics, platform, solution enablers and deploy.

We have already conducted several successful business cases in Latin America, and now we want to replicate this success globally, and therefore, we are looking for daring and curious professionals, focused on the client and results to complement our team in the regions of EMEA, APAC and North America.

The Engagement lead is a key position of our team, it is who will be in charge of ensuring that the proposed solution/project can be effectively delivered with clarity of scope, cost and timeline.


Key Responsibilities

  • Establish an internal communications strategy about New Business;
  • Development of an integrated storytelling plan;
  • Development of strategies for which stories should be told for whom and places,
  • Overseeing and designing consistent messaging across all brand channels
  • Recommend (and implement) proactive and creative approaches to explain our products and new technologies
  • Oversee content management of our new business team
  • Understand the local and regional differences that will be necessary to adapt our stories to the market;
  • Ensure prioritization, defend, and correctly translate the needs, considering which are relevant to each location, always looking at the big picture, and capability to meet short term and long-term requirements;
  • Lead the content development process;
  • Translates complex information into compelling and accessible content;
  • Creativity to provide different formats on innovative way to communicate
  • Support Marketing with content, PR, communication
  • Strong project management skills and attention to detail.Krationationen
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Scadenza: 31-12-2025

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